How to Set Up Auto Print in ShipHawk

Auto Print is a feature that allows you to print documentation automatically upon booking a shipment. When enabled, Auto Print can be configured by each user from the Printing Settings screen in ShipHawk. With Auto Print settings, you can indicate which shipping documents, as well as the number of copies of those documents, are printed by default. 

When you enable Auto Print for your account, you can significantly reduce the amount of time it takes to print all necessary documents associated with your shipments, resulting in faster order processing. 

The table below represents the types of shipping documents you can configure with Auto Print:

Contact your ShipHawk Account Manager to enable this feature.

Auto Print Set Up

The following section will provide you with instructions for how to configure Auto Print settings at the user level for your account. 

Prerequisites 

Before you can begin configuring Auto Print settings in ShipHawk, you must first ensure a printer is already installed and connected to your account. This can be any kind of printer, including thermal and laser printers. Ensure the printer was installed using PrintNode software, as Auto Print only applies to printers connected with PrintNode. 

The printer that is connected should also correspond with the type of document you want auto-printed. For instance, if you would like to automatically print carton labels, ensure you have a thermal printer properly installed and connected to your instance of ShipHawk.

You must also ensure Auto Print has been enabled by your ShipHawk Account Manager to access your Auto Print settings.

Configure Auto Print settings

To configure your Auto Print settings in ShipHawk:

1. Log in to Shiphawk. 

2. Click Settings  icon > Settings > Printing. 
   You will be redirected to the Printer Settings screen.

3. Ensure you already have a label and thermal printer connected to your account.

   1. From the Printer Settings screen, navigate to the Label Printer Settings card.

   2. Confirm you have either a Laser Printer or Thermal Printer connected to your account:
      
      

      Open

      

4. Locate the Auto Print card at the bottom of the page. 

5. From the Auto Print section, select which documents you want automatically printed when you book a shipment.
   
   

   Open

   

6. After you select a document from the list, new fields will populate under the # of Copies, Printer, and Actions fields.

   1. Enter the number of copies you want printed per document type in the # of Copies field.
      For Carton Labels, enter the number of copies you want printed for each carton in the shipment. For Pallet Labels, enter the number of copies you want printed for each pallet in the shipment. For Shipping Labels, enter the number of copies you want printed per package.   

      All other types of documents are printed per shipment.

   2. When you enter a value under the # of Copies field, an Update button will populate under the field. Click Update to save your changes.
      
      

   3. If there is an option to configure the settings of the document you selected, a link to those settings is displayed under the Actions field.
      
      

Your Auto Print settings should be saved upon leaving the Printer Settings page.