ShipHawk Guide

Command, Preset, and Packing Material Barcodes

Command, preset, and packing material barcodes allow ShipHawk users to enhance order workflow processes and reduce the time it takes to process an order in the warehouse. With these barcodes, you can perform actions in ShipHawk without having to interact with the UI. You can instead scan a barcode, which will initiate certain actions to save  time at your pack station. This document walks you through the process of generating command, preset, and packing material barcodes and how to use them. 

Generating Command, Preset, and Packing Material Barcodes

The following section provides detailed instructions on how to generate command, preset, and packing material barcodes.

To generate and use command barcodes:

  1. Log into your ShipHawk account. 

  2. Click the Settings icon in the upper right corner of the dashboard and choose Settings from the listed menu options.

  3. From the settings screen, click the Packages link in the left menu to be redirected to the Preset Package Settings screen.

  4. To print the package presets that you have created, click the Generate Command Barcodes button located in the card below the Add new preset heading.

  5. A PDF document containing all the command barcodes will download to your computer.

  6. Print these barcodes for use with a scan gun at your pack station. 

  7. The PDF document contains the following command barcodes:

Book Shipment: Allows customers to book a shipment in ShipHawk when viewing a proposed shipment in an order.

Open Select Items: Opens the Select Items modal to allow the scanning of UPC codes with Pack Verify.

Finish Select Items: Confirms the current item configuration in a given package.

Finish Select Items and Next Package: Closes the current package and opens the next package available in the shipment.

Finish Select Items and Previous Package: Closes the current package and opens the previous package available in the shipment.

Open/Close Smart Package: Opens the Smart Packing modal to view the packing configuration suggested by the Smart Packing™ algorithm

Get Weight and/or Dimensions: Depending on the hardware installed, this command retrieves the weight and/or dimensions of the package/item on the scale or dimensioner.

To generate preset package:

  1. Log into your ShipHawk account. 

  2. Click the Settings icon in the upper right corner of the dashboard and choose Settings from the listed menu options.

  3. From the settings screen, click the Packages link in the left menu to be redirected to the Preset Package Settings screen.

  4. Complete the screen.
    Enter a unique name for the new preset in the Name field.


    Select an option from the Packing Type drop-down field. This is the type of material used for the package.


    Enter the length, width, and height of the packing material into the Length, Width, and Height fields, respectively.


    Enter the declared value for all items in the package in the Value field.


    Enter the weight of the packing material in the Materials Weight field.


    Select an option from the Piece Type drop-down field.


    Enter the total weight of the package including items in the Total Weight field.


    If you are shipping this package by freight, select a freight class from the Freight Class drop-down field and enter an NMFC code in the NMFC Code field.


    Enter a commodity description in the Commodity Description field.


    If you need to list multiple commodities, click the + Add New Commodity link to add additional lines.


    Select a carrier from the Carrier drop-down field to assign to this preset package.


    Select a carrier service from the Carrier Service drop-down field to assign to this preset package.


    Select the Default Preset checkbox to automatically assign this preset to proposed shipments.


    Select the Add Weights to items checkbox to automatically add item weights to the package preset.

  5. Click the Create New Package Preset button to finish.

To generate and use preset package barcodes:

  1. Navigate to the Preset Package Settings screen.

  2. Click the Generate Preset Barcodes button, located to the right of the Generate Command Barcodes button.

    Generating preset barcodes generates all barcodes for the package presets listed.

  3. A PDF file of the package preset barcodes automatically saves to your computer.

  4. Print the document for use with a scan gun at your pack station.

  5. To use a preset barcode, navigate to an order in ShipHawk and scan the preset barcode to assign a packing material to the order.

To generate packing material barcodes:

  1. Log into your ShipHawk account. 

  2. Click the Settings icon in the upper right corner of the dashboard and choose Settings from the listed menu options.

  3. From the settings screen, click the Packing Materials link on the left menu. The Packing Materials screen appears.

  4. Click on the Generate Barcodes button.

  5. The Generate Barcodes screen appears.

  6. Click on the Generate Barcodes for Warehouse(s) drop-down field. You can choose to print barcodes for a particular warehouse or all warehouses.

  7. Click the Generate Barcodes button.

  8. A PDF of the barcodes downloads automatically to your computer and can be opened, viewed and printed.

  9. To use a packing material barcode, navigate to an order In ShipHawk and scan the barcode to assign a packing material to the order.

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