ShipHawk Guide

How to Use Parcel Pack and Ship Workstations

With the parcel workstation, you can pack and order and process a shipment in a simple user interface. A warehouse worker can easily use this interface to package shipments.

The workstation page does not include a way select a carrier, service, routing, and accessorials: it is only focused on packing and shipping.

Workstations are available for Parcel but LTL workstations are not currently supported.

Administrators can now force users to scan items one at a time when a line item’s quantity is below a number, such that if there are less than 10 items, the user must scan them one by one. Otherwise, the user can manually enter the quantity (example: 100 items) using the keyboard. Contact your ShipHawk account manager for more information.

Getting Started

As a warehouse worker, you work from a streamlined page for your Workstation, which you can access after scanning an order number.

Packing Boxes (or Packages)

As a warehouse worker, to pack boxes or packages at a Workstation with a Workflow for packing boxes or packages:

  1. From the Workstation screen, scan or enter the identifier for a proposed shipment.  This identifier can be an order number, an LPN (License Plate Number, which is a unique barcode or RFID identifier for a handling unit ), or Tote number (a container identifier). 

  2. The screen shows the proposed shipment items in the Items panel and the packing details in Packages panels.

    NOTE: You can scan a packing material’s barcode to get the dimensions of the packing material. This increases worker efficiency while using workstations to pack items so they don’t need to use a keyboard or mouse to enter dimensions data.

    Smart Packing can provide the recommended packages:

    1. For each package, click on it to review the optional Materials/Presets, Length/Width/Height, and Weight settings. Click the Scales icon to get the weight information directly from the scale at the workstation.

    2. Items in the package are listed under ITEMS IN PACKAGE. Identify the items in the package: scan them or select SKU or UPC.

    3. When done packing, click Save Package.

  3. If not using Smart Packing, from the Items panel, you can pack the items individually by clicking PACK, or pack them all at once by clicking PACK ALL. For PACK, initially it packs one item. From the MULTIPLE QUANTITY pop-up screen, you can pack more than one at a time. You can scan items or enter the quantity on the pop-up screen. You can scan one and then update the quantity manually to reduce the number of times you have to scan an item. When ready, click DONE.

    Once the package is ready, you can directly book the shipment and print shipping labels.

Directly Book Shipments and Print Shipping Labels

Once the package is ready, you can book shipments and print shipping labels directly from the packing workflow.

  1. Click the FINISH button in the lower right corner of the screen.
    NOTE: You can print all carton labels before clicking the Finish button. This can improve efficiency and accuracy because you can use the box packing screen to check which carton labels should go on which boxes after the carton labels have been printed. A window will briefly display “BOOKING SHIPMENT” and then “SHIPMENT IS BOOKED.”

  2. After the shipment is booked, shipping labels and packing slips will be printed as configured in workflow settings.

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