ShipHawk Guide
Pick Ticket Setup Guide
- Wisaam Haj (Deactivated)
- Michael Stivers
At ShipHawk, users have the option to change the formatting and look of their pick tickets so that they are best suited for their business. These are called pick ticket templates. Pick ticket templates include variables that are substituted with order details to generate pick tickets.
This document covers the process of writing your own HTML pick ticket templates, either by modifying existing templates or by starting from scratch. This involves visualizing what pick tickets should look like and what they should include, and then creating the template with the right variables included.
This guide covers the following topics:
Terminology
Liquid | HTML language that Shiphawk uses to substitute order details into a packing slip template to make a packing slip. Documentation is available at the following link: Liquid |
Pick Ticket Template | A template that can be used to generate pick tickets. Pick tickets are used in warehouse item picking. |
Master Pick Ticket Template | A template that is used for generating master pick tickets, which include items for multiple orders in a single document. This is used for batch picking. |
Pick Ticket Customization
This section provides instructions for creating and editing master pick ticket templates and regular pick ticket templates.
Configuring pick ticket templates
Pick ticket templates are available on the Pick Tickets screen, which you can find by selecting Settings > Pick Tickets.
To configure pick ticket templates
Log into your ShipHawk account. The ShipHawk dashboard appears.
Click on the Settings icon > Pick Tickets. The Pick Tickets screen appears.
Shiphawk comes with some templates built-in to save you some time when building and customizing your own template (these templates have the word “Base” in the title).
To copy a template, click the green drop-down button in the row corresponding to the template you want to copy. New menu items appear.
Select the Copy option.
A newly copied template appears below the built-in template (the link is marked “Copy” after the original template name).
Click on the copied template’s link to edit the details, as shown below:
Alternatively, if you want to start a template from scratch, click the green Create New Template button.
The Create New Template screen appears.It is recommended that you at least look at the example code before making your own so that you know how packing slip templates are formatted.
Pick ticket templates are created using Liquid HTML, which is described here: Shopify: Liquid Basics. To see all the variables used in customizing pick ticket templates, click on the Show Variables toggle button.
A new window with the variables appears below.To add your company’s logo to your advanced packing slip template, click the Upload Logo link.
A system window appears so you can select the image from your computer. The image you upload is substituted for the variable logo_path.
Uploading the logo does not automatically include it in the packing slip. The image must be referenced in the packing slip template to determine its placement on the packing slip.Click the Render Sample button to view what your packing slip would look like if it was formatted with the template.
If the template is supposed to be used by default, select the Default Template button.
Only templates set as the default will be used to generate pick tickets.When you are done editing the template, click the Save button to finish.
To configure master pick ticket templates
The process for creating a master pick ticket templates is identical to regular pick tickets templates. In order to use a master pick ticket template, it must be made the default template. Only one (1) Master Pick Ticket Template can be used at a time.
Print Pick Tickets
After creating a pick ticket template, you can print pick tickets for your orders.
Pick ticket printing
The following section provides instructions for printing your packing slip from different screens
To print a pick ticket from the Order Details screen
Log into your ShipHawk account. The ShipHawk dashboard appears.
From the top menu bar, click on the Orders link. The Orders screen appears.
To access the order details of an order, click on the Order # corresponding to the order you wish to view. The Order Details screen appears.
Click the Print Pick Ticket button in the top right corner.
A message appears notifying you that the print job has been sent to your connected printer.
An example of the process is shown below:
To print from the Order History screen
If you need to either print or reprint packing slips for a batch, you can do so from the Order History screen. The following procedures show you where to access this functionality.
Log into your ShipHawk account. The ShipHawk dashboard appears.
From the top menu bar, click Orders > Order History.
The Order History screen appears.Select an order (or orders).
Click the Actions dropdown menu. New menu items appear.
Select the Print Selected Orders option. More menu options appear.
Click either the Pick Tickets or Master Pick Tickets option. The Order Bulk Print Status Summary screen appears.
Select either the Print PDF or Open PDF buttons depending on your needs.
Below is an example of the entire process:
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