ShipHawk Guide
Amazon Shipping Setup Guide
This Amazon Shipping Setup Guide provides instructions to guide you through the process of connecting your Amazon Shipping account to ShipHawk. For more information about Amazon Shipping, see https://shipping.amazon.com/info/get-started?ref_tag=swa_us_acq_par3p__ShipHawk_get-started .
Before You Begin
This guide assumes you have already set up your Amazon Shipping account with Amazon. Work with your administrator or Amazon Seller Central account owner to add you as a user under Account Settings.
From Amazon, you will need to get your Marketplace ID. Be sure to keep this ID. You will need it so that you can authorize a secure connection between Amazon and ShipHawk. Marketplace IDs are available here.
To sign up to Amazon Shipping and get quick quotes, visit http://shipping.amazon.com
NOTE: As a shipper with a single warehouse, you can use any shipFrom address for your Amazon Shipping shipments. However, if you have more than one warehouse, the shipFrom must match the address provided for the warehouse in Amazon Shipper Central to ensure correct label generation.
Connecting Your Amazon Shipping Account in ShipHawk
Log into your ShipHawk account. The ShipHawk dashboard appears.
Select icon > Settings > Integrations.
On the Integrations screen, click the Amazon Shipping tile.
On the Manage Your Accounts pop-up, in the Marketplace ID field, enter your Marketplace ID based on your region.
Click Connect.
A Connecting your account waiting pop-up displays. You are directed to the Amazon page for authorizing ShipHawk:
IMPORTANT: Amazon opens a pop-up window and then redirects you back to ShipHawk. If you do not see the pop-up window, be sure that pop-ups are not being blocked by your browser (or any ad blockers).Click the checkbox for “I direct Amazon to provide ShipHawk access ….”. and then click Confirm:
The following is displayed:
Back to ShipHawk, the following is displayed:
The pop-up displays the message “Amazon Shipping account Amazon Shipping [SellerId: nnnnnnnnn] Successfully Connected”:
Next, select icon > Settings > Carriers.
Click + ADD CARRIER ACCOUNT.
On the Add Carrier Account pop-up, from the Carrier drop-down, select Amazon Shipping.
Optionally, from the Assign to Warehouse drop-down, select a warehouse to which you want to assign Amazon Shipping.
Click ADD CARRIER ACCOUNT.
A message indicates that Amazon Shipping was successfully added:
Shipping an Order with Amazon Shipping
You can now go to the Orders screen, and on a new shipment for a small parcel (for example), click the Generate shipment button to create a proposed shipment:
On the proposed shipment, under Small Parcel, Amazon Shipping is selected as the carrier and Amazon Shipping Standard is selected as the service. Note that if you change the package characteristics, such as the dimensions, the Small Parcel settings may need to be selected again (Amazon Shipping, and Amazon Shipping Standard).
By Rate, click Calculate Rate.
The message Rate is loading displays, and then the rate amount (for example, $4.76) displays.In the upper left area, click Save & Fulfill by Amazon.
Booking… is displayed.
When booking is complete, the screen shows the shipment as the following message is displayed:And the auto-printing job message is displayed:
Example of booked proposed shipment screen:Now, on the screen, click the Print Label icon to open the pop-up for printing, and print the labels:
Back on the booked proposed shipment screen, go to the TRACK field and click the number, which is hyperlinked. You will see:
Cancelling a Shipment
On Orders, on booked shipment page, click the shipment number:
The Shipment page is displayed:
Click Click Shipment:
On the pop-up, confirm that you want to cancel the shipment:
The shipment is cancelled:
Contact Technical Support
© ShipHawk 2024. All Rights Reserved.