ShipHawk Guide
2022.7.0 New Features
October 19, 2022
- 1 TranzAct LTL Broker Integration
- 2 Store USPS Last Mile Tracking Number in ShipHawk and Display in ShipHawk User Interface
- 3 Packing Station - Initial Release
- 4 Search by Sales Order Number when IFs as Orders Mode is Enabled
- 5 Smart Packing for Envelopes - Initial Release
- 6 Product Categories Added to SKUs and Available as Rule Criteria
TranzAct LTL Broker Integration
ShipHawk now supports TranzAct as an LTL Freight Broker for delivering domestic shipments. TranzAct is an LTL sourcing provider that helps lower transportation costs by connecting you to their carrier partner network.
Customers who have a TranzAct account can now use these services to book and rate shipments through ShipHawk. Your TranzAct account can be connected to ShipHawk from the Carriers page. To add this carrier connector to your account, please contact your ShipHawk Account Manager.
Store USPS Last Mile Tracking Number in ShipHawk and Display in ShipHawk User Interface
ShipHawk now stores USPS Last Mile tracking numbers for Shipments generated using USPS Consolidator services and displays the Last Mile tracking number in various parts of the ShipHawk UI, as well as in the webhook and API response. A USPS consolidator is a shipping company that integrates with USPS to ship orders at discounted rates. The consolidator facilitates the first mile pickup then works with USPS to complete last mile delivery.
Previously, customers using USPS Consolidator services only had access to the full tracking number generated by the integrated partner. Now, ShipHawk displays both tracking numbers on the Shipment Details page. In addition to displaying the Last Mile tracking number on the Shipment Details page, you can use this tracking number to:
Search for an order or shipment in the Order History page.
Include as a parameter for your Shipment Reports.
Last Mile tracking number Branded Tracking page in addition to original carrier Branded Tracking page. If the carrier transfers the shipment to another delivery service for the last mile delivery, an additional Branded Tracking page is made available based on that delivery service’s tracking number.
Available for ShipHawk accounts that have any USPS consolidators enabled. For more information, please contact your ShipHawk Account Manager.
Packing Station - Initial Release
Customers who have Workstations enabled for their ShipHawk account now have access to new workflows from the new ShipHawk Workstations page. Packing Workflows in ShipHawk are user interfaces that allow you to pack items into boxes and boxes onto pallets at different times and physical locations. This differs from the current packing process in ShipHawk, where a single page is used for both packing and shipping. The new interfaces in ShipHawk will allow warehouse workers to:
Pack items onto boxes
Pack boxes onto pallets
Pack items into boxes and onto pallets
For information on enabling Workstations for your account, contact your ShipHawk Account Manager.
Search by Sales Order Number when IFs as Orders Mode is Enabled
You can now search by sales order number from the Order Details page in ShipHawk, even if you are syncing item fulfillments as ShipHawk orders. This feature also applies to orders processed using Ready-to-Ship Mode. When a sales order number is scanned, the open order that corresponds to the sales order will be populated in ShipHawk. This new searching modality will result in faster order processing, as the corresponding orders will be automatically populated in ShipHawk upon scanning the sales order number.
Smart Packing for Envelopes - Initial Release
ShipHawk’s Smart Packing™ algorithm now packs envelopes based on the dimensions (volume) of the item to be shipped rather than the dimensions of the envelope itself. Unlike boxes which typically have a fixed shape, many envelopes (poly mailers) are flexible and can expand based on the items packed inside. As envelopes expand in height to accommodate the items however, the maximum width and length are reduced.
You can specify the length and width dimensions of your envelopes, and ShipHawk will calculate the maximum height that the envelope can reach when being packed with contents. You can also choose to set an optional maximum height field (Max Height), to restrict the maximum packing height for a given container.
By default, ShipHawk packs all items from an order into the smallest possible container. However, some items may be too fragile to safely pack in envelopes. Starting with this release, you can also restrict packing certain items in envelopes. To restrict packing in Envelopes, navigate to the Advanced Packing Options in the Product screen and uncheck the OK to Pack in Envelopes option. You can also restrict the types of envelopes used to pack a given item.
This initial release of enhanced envelope packing is not enabled by default; it must be enabled for your account by ShipHawk. For more information, please contact your ShipHawk Account Manager.
Product Categories Added to SKUs and Available as Rule Criteria
The ShipHawk Products screen now includes options to add a Product Category or Product Subcategory to your Product/SKU. Existing Product Categories will be recommended as you type, or enter a unique value to create a new Category. Each Product can be mapped to one Product Category and one Product Subcategory value. Product Category and Product Subcategory settings allow you to:
Sort and filter product lists in the ShipHawk UI and Product CSV files to quickly find, view, and edit Product settings.
Create and manage rules based on Product Category instead of basing rules on specific SKUs.
Product Category and Subcategory fields can also be mapped directly to ERP fields from ShipHawk. Once mapped, these fields will be automatically synchronized to reference fields in the ERP when products are synchronized.
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