2024.1.0 New Features

January 23-30, 2023

Starting from 1/23/2024, customers will start receiving version 2024.1.0.
Please see your release communication email from ShipHawk for more information.

This document provides an overview of the new features in the 2024.1.0 release. 

ShipHawk Audit Now Available

ShipHawk Audit offers LTL and parcel audit and cost reconciliation, automating and streamlining the process of collecting, examining and adjusting freight and parcel invoices for accuracy to uncover cost recovery opportunities, analyze carrier performance and help support negotiation of carrier contracts. To learn more about this powerful auditing solution for your fulfillment process, please see ShipHawk Audit.

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ShipHawk Audit has now been enhanced further to store shipment history data, providing the following benefits:

• Increase your productivity when auditing carrier invoices

• Identify operational inefficiencies

• Recover shipping invoice mistakes

• Understand actual shipping costs to set shipping rates

• Identify carrier performance metrics for contract negotiations

Smart Packing Material Preferences

An extension to ShipHawk’s Smart Packing cartonization algorithm that allows users to  restrict packing of SKUs to specific packing materials and to limit use of certain packing materials only with certain SKUs. This improves Smart Packing accuracy and may result in more accurate shipping rates and require less time to manually configure or adjust shipments in the UI at the time of fulfillment for some orders. 

There are two types of Material Preferences:

1. Product: Preferences that force specific SKUs or groups of products (via Product Category and Product Subcategory fields) to be packed only in certain packing materials. For example: “These fragile items should only be packed in a ‘Small Fragile Box’ or ‘Large Fragile Box’.”

2. Materials: Preferences that restrict use of specific packing materials to only be used (or not used) when certain SKUs or product categories are in the order.  The “Small Fragile Box” should only be used when items with Product Subcategory “fragile” are in the order.

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Improved Error Messages

Based on user feedback and message frequency, ShipHawk has reviewed and improved many of the error messages in the system, so that the causes and steps for resolution are clearer.

Multiple Subdomains and Release Version Number on UI

As part of supporting the specific needs of merchants, ShipHawk is now supporting multiple subdomains to provide a targeted rollout of new releases. 

Please see your release communication email from ShipHawk regarding the exact date your version update will take place.

ShipHawk has now included the release version number on the user interface, so you can easily see which version you are using. For example, from the ? icon on the top menu bar, you now have:

Performance Improvements

ShipHawk has completed further infrastructure enhancements to provide performance improvements, including:

• Improved speed of box packing interface for proposed shipments with a large number of packages

• Order History page data load improvements

• Carrier Integrations page user interface improvements

• Workstation Box Packing user interface optimization: 100 times faster for shipments with over 300 packages

Integration Infrastructure Improvements

Improvements to ShipHawk’s integration infrastructure include:

• Amazon Shipping integration improvements

• Support for the synchronous creation of shipping labels for Amazon Vendor Central

• Shopify API 2023-10 support

Kit SKU Support for Amazon Vendor Central

ShipHawk now supports shipping kit SKUs with Amazon Vendor Central—merchants with kit SKUs can now process Amazon Vendor Central orders effectively.

LTL Carrier Quote Numbers

ShipHawk now stores quote numbers from carriers (SAIA, Estes, XPO Logistics, Southeastern Freight Lines, R+L Carriers) for inclusion on the BOL.

Electronic PRO Numbers for More Carriers

ShipHawk has expanded its support for new electronic PRO numbers for carriers, including ABF Freight, Averitt, Central Transport, Daylight Transport, and Pitt Ohio. This improves automation for LTL carriers and reduces manual entry of BOL numbers.

Improved Accessorial Support

ShipHawk has improved automation for accessorials by reviewing and updating accessorials for selected carriers (ABF, Estes, OnTrac, R+L Carriers, SAIA, Southeastern Freight Lines, TForce) and precisely mapping accessorials to rating rules and shipping policies. Additionally, the Call Before Delivery accessorial is available for FedEx Freight.

Smart Packing Freight Class By Density

ShipHawk can now automatically calculate and set the Freight Class based on Handling Unit (H.U.) density, so you can use a density-based Freight Class rather than an item-derived Freight Class. With this approach, you can reduce order processing time by automatically setting the Freight Class based on the density calculation. The user interface now shows the Total H.U. Weight and the H.U. Density.

Rules Updates

ShipHawk continues to enhance rules in this release, including support for conditional accessorials based on shipping mode (for example, add liftgate of LTL without forcing LTL), offer carrier type list based on enabled carriers, and other fixes.