2022.4.0 New Features

June 1, 2020

OSM WorldWide Integration

ShipHawk now supports OSM Worldwide as a carrier for rating and booking domestic shipments. OSM Worldwide is a USPS shipping partner that specializes in parcel consolidation. OSM Worldwide may be a good option for ShipHawk customers who ship mostly domestic parcel shipments. The OSM Worldwide services that ShipHawk supports are Parcel Select and Parcel Select Lightweight, depending on the weight of the package.

When integrated, OSM Worldwide is used for rating across all ShipHawk services. Your OSM Worldwide account can be connected in ShipHawk from the Carriers page. To add this carrier connector to your account, please contact ShipHawk. 

Improved Team WorldWide Integration

ShipHawk now supports Team WorldWide (WW) as a carrier for rating, shipping, and tracking domestic freight shipments. Team WorldWide is a 3PL provider that offers logistics solutions for their customers.  

The Team WW standard freight services that ShipHawk supports are:

• Team WorldWide Standard

• Team Worldwide Complete

• Team Worldwide Delivery

• Team Worldwide Extended

• Team Worldwide Total

The updated Team WW integration also includes carrier-specific accessorials that can be selected in the UI prior to booking a shipment, and used in supported rule actions.  Your Team Worldwide account can be connected in ShipHawk from the Carriers page.

To add this carrier connector to your account, please contact ShipHawk.

Density-Based Pricing with TForce Freight

ShipHawk now supports density-based pricing in combination with TForce Freight LTL services. When density-based pricing is enabled for your account, rates returned for TForce Freight will be based on density rather than freight classification.  The density-based pricing method can simplify your organization’s LTL shipping process, as rating based on density (dimensions and weight) eliminates the need for freight classification. Note that if you enable density-based pricing, you cannot use freight classification based pricing at the same time.

To add density-based pricing as an option for your TForce Freight integration, please contact ShipHawk Customer Success. 

Electronic Trade Document (ETD) Support for FedEx Freight International

You can now enable, configure, and use electronic trade documents (ETDs) when shipping with FedEx Freight International. FedEx ETDs can be sent electronically to countries that accept them, eliminating the need for merchants to physically print out a commercial invoice for international shipments.

You can enable ETD when adding FedEx Freight credentials from the Carriers page in the ShipHawk UI. When ETD is enabled, you can also upload a letterhead and signature to be included in the ETDs by default. 

Address Validation Settings

Admin level users can now change their organization’s address validation strategy on their own using the Address Validation Settings page.  Administrators can also opt to have ShipHawk correct the location type for destination addresses in external rate requests by toggling the ‘Automatically correct destination address location type for rate requests’ setting on. This setting only applies to rate requests coming  from an external system such as Shopify, Magento, or NetSuite. 

Saved Views

You can now create and manage  your own saved views from the Order history page in ShipHawk. Saved views is a feature that lets you save a set of applied filter, grouping, and sorting criteria on a screen. Saved views can be reused so that a screen will generate search results based on the same criteria each time it is selected. You can also make a saved view your default view, so you do not need to manually enter filter criteria each time you navigate to a screen. The default view is used the first time a page is accessed during a new session. The expected result of this new feature is faster batch processing, quicker searches and easier management of exceptions like orders with IF records in the packed status or with specific SKUs. 

Contact ShipHawk to enable this feature.