ShipHawk Guide

Parcel Dashboards

With ShipHawk Audit, you get many dashboards that provide insight into your shipping costs and operations.

Accessing Dashboards

To access parcel dashboards, select Parcel > Dashboards:

The many dashboards available include the following.

Activity Summary

This dashboard includes the following panels:

  • Overview (GRID), which includes the following metrics:

    • Weekly Spend

    • Avg Spend

    • Avg Cost / lb

    • Weekly Packages

    • Avg Bill Weight

    • Avg Domestic Zone

    • Avg Business Days to Delivery

    • Avg Calendar Days to Delivery

    • Avg Business Days to Delivery

    • Avg Calendar Days to Delivery

    • Avg Business Days to Pickup

    • Avg Calendar Days to Pickup

  • Average Cost Per Package By Carrier

  • Total Spend By Carrier (PIE)

  • Total Packages By Carrier (PIE)

  • Services Summary (GRID)

Recovery

  • Recovery By Service (PIE)

  • Recovery By Credit Type (PIE)

  • Recovery By Service (Time)

  • Recovery By Credit Type (Time)

  • Region and State Service Refunds (BAR)

  • Refund Vs Spend (TIME)

Delivery

  • Delivery Status with Exception (PIE)

  • Delivery Status with Exception (TIME)

  • Delivery Status By Carrier (TIME)

  • Carrier Performance By Service (Heat Map)

Shipments

  • Shipments Count By Service (PIE)

  • Shipments Count By Service (Time)

  • Spend By Service (PIE)

  • Spend By Service (Time)

  • % of Spend By Service by Month (BAR)

Spend & Count By State

  • Spend By Receiver State (PIE)

  • Shipment Count By Receiver State (PIE)

  • Spend By Sender State (PIE)

  • Shipment Count By Sender State (PIE)

Spend & Count - Import/Export

  • Spend By Import/Export (PIE)

  • Shipments Count By Import/Export (PIE)

U.S. & World Target Maps

  • Spend By Receiver State (GEO)

  • Shipments Count By Receiver State (GEO)

  • Spend By Sender State (GEO)

  • Shipments Count By Sender State (GEO)

U.S. & World Heat Maps

  • Spend By Receiver State (Heat Map)

  • Count By Receiver State (Heat Map)

Spend Analysis

  • Total Net Spend (Time)

  • Spend By Carrier (Time)

  • Top Accessorial Spend (PIE)

  • Top Accessorial Count (PIE)

  • Accessorial Spend Summary / Quarter (GRID)

  • Year Over Year - YOY (BAR)

  • Gross Spend Vs Net Spend by Service (TIME)

  • Region and State Service Spends (BAR)

  • Carrier Mode Summary (BAR)

  • Net Spend By Country (BAR)

  • Net Spend By State (Bar)

Annual Summary

  • Spend Summary / Quarter (GRID)

Distribution

  • Zone Distribution (BAR)

  • International Zone Distribution (BAR)

  • Weight Distribution (BAR)

Dims

  • Actual Weight Vs Bill Weight (TIME)

  • Actual Weight Vs Bill Weight By Service (TIME)

Volume by DC

  • Inbound By DC (PIE)

  • Outbound By DC (PIE)

USPS

  • USPS Spend By Service (PIE)

  • USPS Spend By Service (Time)

  • Average Days In Transit By State (USPS) (BAR)

Editing Dashboards

You can edit dashboards to adjust which panels are displayed and how they are arranged on the dashboard.

To edit a dashboard, in the lower right corner, click the Edit Layout button. A pop-up screen opens where you can edit the dashboard:

 

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