ShipHawk Guide

Invoice Statuses

The following table describes invoice statuses in ShipHawk Audit.

Invoice Status

Description

Invoice Status

Description

ODE

Invoices in this status are still being processed in data entry.

PENDINGBOL

As part of ODE, BOL copy is required for all invoices, if any invoice is not having BOL copy, those will be marked as PENDINGBOL.

LOADED

After the invoice entry has been completed the invoice will be moved to LOADED status.

DUPLICATE

If the invoice after loading is found to be duplicate of another invoice, that invoice will be marked as DUPLICATE for the auditor to dispose.

AUDITORMATCHREVIEW

If the invoice did not find a match from the manifest data that
invoice will be marked as AUDITORMATCHREVIEW. Auditor will look into the invoice and possible matches from the manifest data and dispose.

CLIENTMATCHREVIEW

When the auditor could not find the match from the manifest data,
the auditor moves the invoice to CLIENTMATCHREVIEW status for the client to either process the invoice through audit or move to ZEROPAYCLOSE.

ZEROPAYCLOSE

Any invoice which should not be processed is marked as
ZEROPAYCLOSE.

OPEN

Any invoice which has passed through duplicate audit and match audit is marked as OPEN status. These invoices will pass through the audit.

DISPUTE

As part of the freight, accessorial or fuel surcharge audit if any discrepancy is found, the invoice is marked as DISPUTE. These invoices will be disputed with the carrier by the auditor.

EXCEPTION

Any invoice which needs client intervention or based on some rules client wants to investigate is marked as “EXCEPTION”, these invoices need to be disposed of by the client.

CLIENTCODEREVIEW

Invoices which are to be GL Coded but does not have a GL Code
are marked as CLIENTGLCODEREVIEW.

AUDITED

Invoices which successfully go through audit and ready for weekly batch (payment number) are marked as AUDITED.

CLOSED

Invoices in audited status, after the generation of payment number are marked as CLOSED.

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