Shipment/Order Report Screens

All reports that have been created in ShipHawk TMS are located in either the Shipment or Order Reports screens. This section will detail how to navigate through the Shipment and Order Reports screen to access, sort, and delete reports.

Both screens share the same interface and functionality, meaning the report statuses, actions, and extended details panel, which will be described below, are exactly the same on both screens.

Shipment Reports Screen

Shipment reports provide a condensed summary of shipments over a specific period of time. You can decide which shipments to include in these reports by configuring the columns and date range of the report. After a shipment report is created, it can be downloaded as a CSV file on the Shipment Reports page.

The Shipment Reports screen contains a list of all shipment reports that have been generated in your system. You can also use the Shipment Reports page to create a new shipment report. This section will describe each of the fields you can select as criteria for creating your Shipment Report.

Create New Shipment Report

You can create a new shipment report by clicking the Create New Report action from the Shipment Report screen. The Create New Report pop-up screen will populate. Here is where you can configure the date range and fields included in your new report.

Create Date: Specify the date or date range you want your shipment report to include:

Specific Date: Select this option to generate a shipment report based on one specific day.

Date Range: Select this option to generate a shipment report that covers a specified range.

Enter the actual date(s) in the field under the Specific Date and Date Range options.

Select Warehouse(s): choose All Warehouses or select a warehouse.

Mode: Select One row per shipment or One row per package. Multi-package shipments will be printed as multiple rows. Shipment-level data (such as Total Package Count, Total Price, and so on) will be duplicated per row of that shipment.

The fields are all selected by default; be sure clear the fields you want to exclude from your shipment report.

Shipment Fields:

Shipment Public ID: A combination of numbers and other characters that uniquely identify your shipment beyond ShipHawk TMS.

Ship Date: This column will display the date the order was shipped.

Order Number: The order number associated with the shipment being fulfilled.

Total Shipment Weight: This column will display the total weight of the shipment, including the combined weight of all the packages in your shipment.

Total Package Count: The total number of packages included in the shipment.

Total Price: The overall cost of the shipment, including shipping, insurance, packing, and addons.

Tracking Number/Child Tracking Numbers: Displays the tracking number(s) associated with your shipment.

Last Mile Tracking Number: The last mile tracking number for the shipment (if applicable).

Service Name: The carrier service the order was shipped with.

Carrier Name: The carrier the order was shipped with.

Reference 1 - 10: If you have configured any custom reference fields for your shipments, they can be included in your shipment report. In the Reference Numbers Mapping section after the field settings, specify the labels that map to each reference number.

ShipToName: The name displayed on the To section of a shipment. Who the shipment is being delivered to.

ShipToCompany: The company displayed on the To section of a shipment. The business the shipment is being delivered to.

ShipToAddress1, ShipToAddress2: The address displayed on the To section of a shipment. Where the shipment is being delivered.

ShipToCity: The city displayed on the To section of a shipment.

ShipToState: The state displayed on the To section of a shipment.

ShipToZip: The postal code displayed on the To section of a shipment.

ShipToCountry: The country displayed on the To section of a shipment.

Bill Account Number: The account the shipment is being billed to.

Bill Type: Displays who is responsible for paying the shipment cost.

Shipment Creator: Displays the email address of the ShipHawk TMS user who created the shipment.

Last Modified: The date the shipment was last modified.

Delivery Date: The date when item is delivered by the carrier.

LineItemSKU: Displays the SKUs of the items packaged into the shipment.

Serial Numbers: Displays serial numbers of items.

Carrier Zone: Displays carrier zone of shipment.

Processing Time: Displays processing time for the shipment.

Warehouse Code: Displays warehouse code of the shipment.

Package Fields:

Child Tracking Number: Displays the child tracking number of the package.

Packing Type: Displays the package’s packaging type.

Material Name: Displays the package’s material name.

Length: Displays the package length.

Width: Displays the package width.

Height: Displays the package height.

Weight: Displays the package weight.

Package Value: Displays the package value.

Order Reports Screen

Create New Order Report

You can create a new Order report by clicking the Create New Report action from the Order Report screen. The Create New Report pop-up screen will populate. Here is where you can configure the date range and fields included in your new report. Fields that have not been defined by the Create a New Shipment Report screen will be defined below:

Order Public ID: A combination of numbers and other characters that uniquely identify your order.

Order Number: The order number defined by ShipHawk TMS under the Order Details page.

Source System: The system the order was synced from.

Status: Displays the status of the order. Order statuses show you what stage the order is in. Refer to Order Status- Order History Screen.

Reports Sidebar

The Sidebar on the Order/Shipment Reports screens contain information about the status of your reports. You can filter your screen by report status, by selecting that status in the sidebar. Report statuses are defined below.

Generating: After you have created a new report, the status will change to Generating. This status means the report you created is still generating.

Finished: The report you created is finished generating and ready to download.

Failed: There was an issue creating your new report. Errors pertaining to the report that failed to generate will populate when you click the report in the grid.

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