ShipHawk Guide

Products Catalog

You can access the Product Catalog by clicking ‘Products’ in the menu bar, or selecting Products Catalog from the Products menu. The Product Catalog allows you to view, modify, and manage your products in ShipHawk TMS. Product entries in the catalog contain essential information about the product such as dimensions, packing type, and weight (product data and product shipping data) . Additionally, products tagged as hazardous can be noted here.

This section will outline the Products screen UI, and outline additional actions that can be taken from this screen.

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Products Screen

All products that have been manually created, synced from a source system, and imported through CSV file are listed in the Product Catalog in the Products screen. This section will detail how to navigate through the Products screen to gather relevant information about products.

Products Sidebar

You can filter your Product Catalog by products that do not have sufficient information to be shipped.

Select the Missing Info option in the sidebar to view products that were created with incomplete information. Products with insufficient information cannot be rated nor shipped. You can open a record after you have applied the Missing Info option and verify all relevant information is filled out. Check for vital fields, such as product dimensions, handling units, and items added.  


Actions

The Products screen contains a list of actions you can perform on your products. This section will define each action you can take from this screen. If you select one or more products from the grid, more actions will become available from the Actions drop-down.

Create New Product: Clicking this action will take you to the New Product panel, where you can manually add a new product to your catalog. For more information on the Create New Product action, refer to: Create a New Product Panel

Download sample csv file: Use this action to download a template CSV file. You can add information about large quantities of products to be imported later.

Import Products: Use this action to import products to your Product Catalog, for more information about importing products, refer to: Batch Products Import

Export Products to csv file: Use this action to export the products in your catalog or from an integration to a CSV file. The exported CSV file will display on the Product History screen when the export is finished.

Delete Selected Products: Select this action to delete the products selected from the grid.

 

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