What are some reasons my rules are not applying?

ANSWER

A few reasons why a rule may not be applying to rating or proposed shipments are:

• The rule conflicts with another rule, check this using the order audit history function. 

• Capitalization is not consistent in the rule criteria and the reference in the order.

• There may be too many rule actions associated with your rule. Try to limit rule actions to two actions per rule. 

Contact ShipHawk for more information.