ShipHawk Guide

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You can access the Product Catalog by clicking ‘Products’ in the menu bar, or selecting Products Catalog from the Products menu. The Product Catalog allows you to view, modify, and manage your products in ShipHawk. Product entries in the catalog contain essential information about the product such as dimensions, packing type, and weight (product data and product shipping data) . Additionally, products tagged as hazardous can be noted here.

This section will outline the Products screen UI, and outline additional actions that can be taken from this screen.

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Products Screen

All products that have been manually created, synced from a source system, and imported through CSV file are listed in the Product Catalog in the Products screen. This section will detail how to navigate through the Products screen to gather relevant information about products.

Products Sidebar

You can filter your Product Catalog by products that do not have sufficient information to be shipped.

Select the Missing Info option in the sidebar to view products that were created with incomplete information. Products with insufficient information cannot be rated nor shipped. You can open a record after you have applied the Missing Info option and verify all relevant information is filled out. Check for vital fields, such as product dimensions, handling units, and items added.  

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