ShipHawk Guide

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With the parcel workstation, you can pack and order and process a shipment in a simple user interface. A warehouse worker can easily use this interface to package shipments.

The workstation page does not include a way select a carrier, service, routing, and accessorials: it is only focused on packing and shipping.

Workstations are available for Parcel but LTL workstations are not currently supported.

Getting Started

As a warehouse worker, you work from a streamlined page for your Workstation, which you can access after scanning an order number.

Packing Boxes (or Packages)

As a warehouse worker, to pack boxes or packages at a Workstation with a Workflow for packing boxes or packages:

  1. From the Workstation screen, scan or enter the identifier for a proposed shipment.  This identifier can be an order number, an LPN (License Plate Number, which is a unique barcode or RFID identifier for a handling unit ), or Tote number (a container identifier). 

  2. The screen shows the proposed shipment items in ITEMS and the packing details in PACKAGES.

  3. In ITEMS, you can pack the items individually by clicking PACK, or pack them all at once by clicking PACK ALL. For PACK, initially it packs one item. From the MULTIPLE QUANTITY pop-up screen, you can pack more than one at a time. You can scan items or enter the quantity on the pop-up screen. You can scan one and then update the quantity manually to reduce the number of times you have to scan an item. When ready, click DONE.

  4. In PACKAGES, you have the following optional settings:From Materials, select the type of materials from the drop-down (default is none).

In Length, Width, and Height, specify the dimensions of the package. In Weight, specify the weight of the package. Click the Scales icon to get the weight information directly from the scale at the workstation.

  1. Items in the package are listed under ITEMS IN PACKAGE. Identify the items in the package: scan them or select SKU or UPC.

  2. When done packing, click CLOSE PACKAGE.

Directly Book Shipments and Print Shipping Labels

Once the package is ready, you can book shipments and print shipping labels directly from the packing workflow rather than having to book shipments from the Order Details page:

  1. Click the FINISH button in the lower right corner of the screen.

  2. A window will briefly display “BOOKING SHIPMENT” and then “SHIPMENT IS BOOKED.”

Packing Pallets

NOTE: Currently, to pack pallets using this new packing workflow feature, the boxes (or packages) must first be packed using the new packing workflow (as described in the previous section, Packing Boxes / Packages).

As a warehouse worker, to pack pallets at a Workstation with a Workflow for packing pallets:

  1. From the Workstation screen, scan or enter the identifier for a proposed shipment. 

  2. The screen shows the proposed shipment packages in ITEMS and the pallet details in PALLETS.

  3. In ITEMS, you can pack packages individually onto pallets by clicking PACK, or pack them all at once by clicking PACK ALL. For PACK, initially it packs one package. From the MULTIPLE QUANTITY pop-up screen, you can pack more than one at a time. You can scan packages or enter the quantity on the pop-up screen. You can scan one and then update the quantity manually to reduce the number of times you have to scan a package. When ready, click DONE.

  4. In PALLETS, you have the following optional settings:From Materials, select the type of materials from the drop-down (default is none).

In Length, Width, and Height, specify the dimensions of the pallet. In Weight, specify the weight of the pallet. Click the Scales icon to get the weight information directly from the scale at the workstation.

In Value, enter the total value of the packages on the pallet.

In Material Weight, enter the total weight of the packages on the pallet.

In Freight Class, select the freight class from the drop-down. These classes can include:

  • 50 – Durable freight that fits on a standard 4' × 4' pallet (50+ lbs per ft3)

  • 55 – Bricks, cement, hardwood flooring, construction materials (35–50 lbs per ft3)

  • 60 – Car accessories, car parts (30–35 lbs per ft3)

  • 65 – Car accessories and parts, boxed books, bottled drinks (22.5–30 lbs per ft3)

  • 70 – Car accessories and parts, auto engines, food items (15–22.5 lbs per ft3)

  • 77.5 – Tires, bathroom fixtures (13.5–15 lbs per ft3)

  • 85 – Crated machinery, cast iron stoves (12–13.5 lbs per ft3)

  • 92.5 – Computers, monitors, refrigerators (10.5–12 lbs per ft3)

  • 100 – Car covers, canvas, boat covers, wine cases, caskets (9–10.5 lbs per ft3)

  • 110 – Cabinets, framed art, table saws (8–9 lbs per ft3)

  • 125 – Small home appliances (7–8 lbs per ft3)

  • 150 – Auto sheet metal, bookcases (6–7 lbs per ft3)

  • 175 – Clothing, couches, stuffed furniture (5–6 lbs per ft3)

  • 200 – Sheet metal parts, aluminum tables, packaged mattresses, aircraft parts (4–5 lbs per ft3)

  • 250 – Mattresses and box springs, plasma TVs, bamboo furniture (3–4 lbs per ft3)

  • 300 – Model boats, assembled chairs, tables, wood cabinets (2–3 lbs per ft3)

  • 400 – Deer antlers (1–2 lbs per ft3)

  • 500 – Gold dust, ping pong balls (less than 1 lbs per ft3)

In NMFC, enter the National Motor Freight Classification (NMFC).

  1. Packages on the pallet are listed under PACKAGES.

  2. When done packing, click CLOSE PALLET.

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