Setting New Webhook in ShipHawk

To set up a new webhook, go to: (gear icon) > Settings > Webhooks > Actions > Create New Webhook.

At a minimum, you will want to subscribe to the shipment.create_from_order event.  Other events serve a variety of other use cases not relevant for basic order fulfillment.  For more information about the data in these webhooks, you can review our webhook event types and payload examples.

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Example: The syncing entity or fulfillment record in the Source will usually need to be updated with the following information at a minimum:

• "carrier": "USPS",

• "service_name": "Priority Mail",

• "total_price": 7.17, // the shipping cost to write back to [ERP/Source]

• "tracking_number": "9405510200864427693834",

• “shid”: 368765 // the related Shiphawk Shipment ID

When fetching shipment data, you can use GET /orders/:id to accomplish this. Shipment details are provided in the “shipments” node in the order response object.