ShipHawk Guide
Payment Remittances Notices
Your customer may be issuing an ACH or EFT to your bank for payment, but then sends you an email Payment Remittance Notice that summarizes this payment by Invoice/Credit Memo. This document ideally lists every Invoice and/or Credit memo being applied, discounts, and total payments. ShipHawk WMS, with some unique configuration, can process these Payment Remittance Notices received from your customers, whether in an Excel, CSV, or PDF file. Of course, ShipHawk WMS can also read and process a formal EDI 820 (Payment Advise) documents as well (see Section EDI Processing below).
This is particularly useful if you have a single customer that you ship 1000’s of drop ship orders for daily, and the payments for these orders are issued on a periodic basis. Using ShipHawk WMS Document Processing, each invoice will be individually applied to the payment, including credit memos, within NetSuite. Any out of balance conditions or mismatches will be immediately flagged and alerted to the operation. This capability will reduce labor costs (for clerical entry), provide unmatched accuracy, and create complete traceability of the remittance advise to the related bank deposit.
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