ShipHawk Guide

Receiving Types

Purchase Orders

ERPs create transactions to purchase goods from vendors that will ultimately be received at a warehouse. ShipHawk WMS will maintain a perpetual view of all open Purchase Orders to facilitate processing at the warehouse. If a receipt is processed at the warehouse against a Purchase Order, ShipHawk WMS will create an Item Receipt in the ERP (NetSuite) to reflect the inventory received at the warehouse.

Transfer Orders

ERPs may also create transactions to move inventory from one physical warehouse site to another. ShipHawk WMS manages both sides of this transaction, creating a Fulfillment Order for to the shipping warehouse and an Expected Receipt for the receiving warehouse. ShipHawk WMS will maintain a perpetual view of all open Transfer Orders to facilitate processing at the warehouse. If a shipment or receipt is processed at the warehouse against a Transfer Order, ShipHawk WMS will create an appropriate Item Fulfillment or Item Receipt in the ERP(NetSuite) to reflect the inventory shipped/received at the warehouses.

Return Authorizations

ERPs create transactions to facilitate the processing of returned goods received at a warehouse, typically referred to a Return Authorizations. ShipHawk WMS will maintain a perpetual view of all open Return Authorizations to facilitate processing at the warehouse. If a return is processed at the warehouse against a Return Authorizations, ShipHawk WMS will create an Item Receipt in the ERP(NetSuite to reflect the inventory received at the warehouse. ShipHawk WMS will also capture any comments entered by the operator relating to the return and will designate whether the inventory should be returned to stock or expensed out of inventory.

Inbound Shipments and ASNs (Advanced Shipping Notices)

Vendors will frequently send an Advanced Shipping Notice (ASN) to a customer describing the content of the shipment. This shipment may span multiple Purchase Orders. ShipHawk WMS has the ability at accept and manage these Inbound Shipments and ASNs and facilitate the receipt of goods against these ASNs. ShipHawk WMS will post the Item Receipt against the appropriate Inbound Shipment/Purchase Orders in the ERP, while allowing the operators in the warehouse to use the ASN as a receiving document, If utilized, ShipHawk WMS will maintain a perpetual view of all open Inbound ASNs which will be mirrored as Inbound Shipments in NetSuite. If a receipt is processed at the warehouse against a Inbound ASN, ShipHawk WMS will create an Item Receipt(s) in NetSuite against each applicable Purchase Order to reflect the inventory received at the warehouse.

ShipHawk WMS includes a Document Processing engine that can accept and use ASNs sent to you directly from your vendors, ranging in technology from an EDI 856 document to a simple Excel spreadsheet or CSV file.

Regardless of Receiving Type, ShipHawk WMS will always provide a consistent, easy-to-use user experience to accurately and efficiently receive inventory into the warehouse, regardless of whether it’s a receipt from a vendor, or return from a customer. Once a PO, TO, RA, or ASN document has been identified by the operator, ShipHawk WMS’s process to receive against this document is 100% consistent.

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