Use Smart Packing to provide better shipping estimates to your customers and make life easier for you and your warehouse team when fulfilling orders. When Smart Packing is enabled, we automatically suggest the right packing material(s) for every rate request and order.
To begin using Smart Packing, you will need to configure Packing Materials for your account and confirm you have the loose/unpacked dimensions and weights for each of your products. See Packing Materials (Settings Screen).
Enable Smart Packing: Select this option to enable the Smart Packing feature. ShipHawk will display the suggested packing composition on the Proposed Shipment screen for each order.
Require pallet(s) when box count exceeds: The minimum box count of a shipment that can be palletized.
Disable smart packing when item count exceeds: This is a threshold that can be set for your account to disable the packing algorithm when exceeding a certain quantity of items in the request.
Put packages from the edge of each pallet (in): How far (in inches) packages should sit from the edge of the pallet to prevent overhang during packing.
Let ShipHawk create custom box sizes: Select this checkbox to allow ShipHawk to create box sizes that are not already defined in your Packing Materials.
Try pallet(s)
When weight exceeds … When dimensional weight exceeds: The minimum weight of a shipment that can be palletized. The minimum dimensional weight of a shipment that can be palletized. Dimensional weight is a pricing method for freight that multiplies height by weight by width.
Treat items as spikes
That are longer than (in) … Where their aspect ratio (L:W) exceeds: Spike item aspect ratio allows you to change the minimum length to classify an item as a spike.
Treat Boxes as spike boxes
When the box aspect ratio exceeds (in) … but not: The minimum box aspect spike ratio that qualifies as a spike box for Smart Packing. A spike is an item whose length-to-width ratio resembles a javelin or long tube.
Treat Boxes as regular boxes
When the box aspect ratio does not exceed: The maximum box aspect ratio that qualifies as a regular box for Smart Packing.