ShipHawk Guide

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While ShipHawk WMS is fully capable of working with most ERP solutions, ShipHawk WMS has been specifically engineered to operate seamlessly with the NetSuite solution. ShipHawk has been working with the NetSuite platform since 2007 to develop and refine a real-time, high-performance, reliable integration with NetSuite that creates a unified experience for the operation.

Our NetSuite Integration methodology extends far beyond the technology and/or APIs used; it is an integration that builds on decades of “order-to-cash” and “purchase-to-payment” experiences and “best practices” in the enterprise as they specifically relate to the warehouse operations.

  • Item Fulfillments are processed in the warehouse whether sourced from NetSuite Sales Orders, Transfers Orders, or Return to Vendor documents.

  • Item Receipts are captured in the warehouse and posted to their appropriate Inbound Shipment (IS), Purchase Order, Transfer Order, or Return Authorization documents maintained by NetSuite. ShipHawk WMS accepts ASNs (EDI 856, for example) from your vendors, permitting efficient receiving across multiple Purchase Orders in the same container.

  • Item Fulfillment status is updated as the order is processed through the warehouse, culminating in Shipped status. Standard (and custom) data elements and tables are populated to support the subsequent generation of EDIs through the use of SPS Commerce or Boomi integration tools.

  • Changes, cancellations, and exception conditions are carefully synchronized in real time, as required, to keep the business always moving forward.

  • Synchronized bin-level and site-level inventory is always visible in ShipHawk WMS and NetSuite, as are all task details and history for all activities completed in the warehouse.

  • All Item Master data and rules which drive the warehousing operation are maintained in NetSuite and synchronized with ShipHawk WMS on an ongoing basis.

ShipHawk WMS is simply an extension to NetSuite operations, but tailored and tuned to the specific needs of a warehouse operation. Technical details of this integration can be found in the NetSuite Integration section of this guide.

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