ShipHawk ERP Integration Guide

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For receiving information from ShipHawk, the ERP must meet the following requirements:

  1. When a shipment has been booked in ShipHawk, the ERP must be able to receive a webhook request from ShipHawk with the shipment information, and must update the syncing entity accordingly. 

    1. If enabled, the connector must also populate the correct tables for an EDI provider- such as SPS, TrueCommerce, etc 

    2. Serial/lot numbers must be synced and populated correctly. 

  2. For LTL shipments, if the PRO number is updated by a carrier after the shipment has been booked, then it must be received into the ERP via ShipHawk’s tracking update webhook.

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