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Log into your ShipHawk account.
Click the Settings icon > Integrations.
Select the BigCommerce tile. You will be redirected to the BigCommerce Manage My Accounts screen.
To successfully connect your accounts, you will need to get your Store URL from your BigCommerce Administrator page. You cannot use the URL of your public BigCommerce site, as the URL should be an internal link.From your computer, open a new window. Navigate to your BigCommerce Admin account.
You will be redirected to the home screen of your Admin site.
Copy the URL from this page.
Navigate back to your ShipHawk window.
Paste the link you copied in the Store URL field of the BigCommerce Manage My Accounts screen.
Select the Disable order sync? checkbox if you do not want your BigCommerce orders to automatically sync to ShipHawk.
If you are a customer that uses a separate ERP to manage your organization’s orders, then it is recommended that you disable this synchronization.
Select the Disable product sync? checkbox if you do not want your BigCommerce products to automatically sync to ShipHawk.
If connecting ShipHawk with an ERP or other source system, you will want to disable product sync.
If you would like to enable multi-origin rating, see https://shiphawk.atlassian.net/wiki/spaces/HELP/pages/edit-v2/126386193#Multi-Origin-Rating-with-BigCommerce on the Enable Multi-Origin Rating? and Sync order with selected Rate settings.
Select the Accept terms of service checkbox.
Click Connect. You will be redirected to BigCommerce to authenticate the installation of the ShipHawk application.
Confirm the installation of the ShipHawk application.
You will be redirected back to the Integrations page in ShipHawk.
A success message displays at the top of the page to confirm the integration.
You should also see the ShipHawk application installed in your BigCommerce Admin account under Apps > Marketplace > My Apps.
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Log into your ShipHawk account.
From the top menu, click Products > Product Import/Exports.
You will be redirected to the Product History screen.
Select Actions > Import Products.
The Import Products screen is displayed.
Click on the Import from drop-down menu, and select eCommerce Integration from the list of options.
Locate your BigCommerce integration from the Choose an Integration drop-down field.
Click Start Import to begin importing your products.
Multi-Origin Rating with BigCommerce
BigCommerce now supports multi-location inventory management, and ShipHawk offers multi-origin rating.
Once BigCommerce is connected, you can have the option of using ShipHawk’s multi-origin rating , where with BigCommerce’s multi-location inventory management. ShipHawk will provide rates based on all the available locations of each item in an order.
All BigCommerce locations used for rating should have the code value populated. The code value should match the ShipHawk warehouse code.
BigCommerce is responsible for adjusting inventory on its end. The multi-origin rating feature was designed solely for rating and does not handle fulfillment. BigCommerce does not allow ShipHawk to change the fulfillment location, which may differ from the order’s location when the multi-origin rating feature is enabled. BigCommerce always uses the default origin location when creating orders.
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All active BigCommerce locations must exist in Shiphawk as warehouses, where the ShipHawk warehouse code must be equal to the BigCommerce location code. |
In the Manage Your Account settings for BigCommerce (Settings > Integrations > BigCommerce), you have:
Enable Multi-Origin Rating? – When enabled, ShipHawk provide rates based on all the available locations of each order item.
Sync order with selected rate? – When enabled, ShipHawk generates a proposed shipment based on the rate selected in-cart, and it will ignore other proposed shipment generation shipping policies.
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