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Email: Enter the email address associated with the new user in this field. This will be the email the user uses to log into in to their instance of ShipHawk.

Password: Enter a password for your new user. This will be the password the user uses to log into in to their instance of ShipHawk.

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Warehouses: If you want your user to be limited to certain warehouses, assign the user to a specific warehouse (or specific warehouses) using the Warehouses field. You can hold the CTRL button on your keyboard to select multiple warehouses from the drop-down list. Best Practice: If you only have 1 warehouse or if you want users to be able to access all orders, we recommend not assigning warehouses.

Info

If you plan on assigning users to warehouses, let your implementation engineer know first! This must be setup correctly in order to use this feature. Do NOT assign users to a warehouse unless this has been setup.

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Existing User Column

Users with Admin level permissions can also modify and delete existing users from the Users page. Click on the user account that you want to change permissions for on the grid. ​​The page will remove the New User title on the right column, instead the user’s credentials will be filled in on the right column. 

User Role: You can update a user’s permission level by selecting a different option under this field.

Warehouses: You can change the warehouse a user is allowed to access, or clear the field altogether and grant the user access to all warehouses in the system by modifying the Warehouses field.

Save Changes: When you are finished editing the existing user, click Save Changes to save your changes.

Delete: Use this button to delete an existing user from the system. The user will no longer be allowed to log in to ShipHawk with their credentials.