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Michael Stivers

Michael Stivers

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  1. On the ShipHawk TMS user interface, select ⚙️ Settings. In the left hand column of the Settings page, under CARRIERS, select Email Carriers:

    image-20250103-224653.png


  2. The Email Carrier page is displayed. Click the + ADD EMAIL CARRIER button. The New Email Carrier screen is displayed:

    image-20250103-224402.png

  3. In Name, enter the name of the carrier.

  4. In Carrier, select the carrier from the drop-down list.

  5. In Email, enter the email address for communicating with the carrier. Be sure you are entering an email address that the carrier has recommended for messaging about rate quotes.

  6. Click ADD EMAIL CARRIER.

Now the carrier will be available for email-based carrier messaging from the Order Details page.