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Two-factor authentication (2FA) will be available starting with ShipHawk TMS 2024.4.0 release.

Two-factor authentication (2FA) adds more security when you log in to ShipHawk TMS.

System administrators can enable two-factor authentication (2FA) to add more security when users log in to ShipHawk TMS.

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As a system administrator, you can enable your ShipHawk TMS instance to use two-factor authentication (2FA). You can also manage the 2FA settings for each user.

Enabling 2FA

To enable 2FA for your ShipHawk TMS instance:

  1. Go to ⚙️ > Settings > Permissions > System Access/2FA.

  2. Enable 2FA.

  3. Once enabled, each user will need to follow the process described in
    Using Two-Factor Authentication (2FA) in ShipHawk TMS .

Resetting 2FA for a User

If a user gets a new phone or in some way losses their ability to access the 2FA code, as a system administrator, you can reset the 2FA for that user:

  1. Go to ⚙️ > Settings > Users.

  2. For the user, click the Reset 2FA button.
    The pop-up message explains “This will reset this user’s 2FA required to access ShipHawk. The user will be prompted to generate a new code the next time they login to ShipHawk.”

  3. Click Reset 2FA (or Cancel).