In some cases, you may want to create a new product manually in ShipHawk. This can be done through the Create a New Product action under the Products menu. This action can also be accessed through the Actions drop-down in the Product Catalog page.
This section describes how to fill in fields in the New Product panel to add products to the Product Catalog in ShipHawk.
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Create a New Product
After you click ‘Create a New Product’ you are redirected to a new panel, located to the right side of the Products screen. The Create a New Product sidebar is separated into three sections: Product, Kit SKUs, and Items. This page describes each field in the New Product panel.
Product Field Definitions
The first part of the Product section pertains to product data and product shipping data. Product data refers to basic information used to describe the item. Product shipping data refers to how a product will be shipped.
SKU: Provide a unique product identification code in this field. The SKU field is a required field.
Name: Provide a unique name to identify your product. This name is the one most users will use to search your product. E.g. “wooden table” or “cotton/polyester t-shirt.”
UPC (Optional): Provide a Universal Product Code. UPCs consist of 12 digits. See: UPC Symbols
Description: Enter a unique description for the product that further helps identify the item.
Child SKU: If the current product SKU contains multiples of a child SKU, enter the SKU of that child product in this field. This child SKU is a lower packaging level than the product SKU currently being created.
Child SKU Qty: Enter the number of child SKUs required to make up a parent SKU.
Child SKU Qty Min: The minimum number of child SKUs that must be purchased in order to ship using the parent SKU instead of the child SKU.
Price: Enter the retail rate or suggested manufacturer’s list price of this product (do not factor in discounts).
Image URL: You can attach an image of the product to your Product Catalog by pasting the Image URL in this field.
Ships Individually: Check this setting only if the product packs individually and ships in its own individual shipment. If checked, the system will create a separate proposed shipment for this item.
NOTE This setting does not pertain to products that are packaged in its own box but can still be shipped in the same shipment as other items or packed with other items on a pallet. The item must have its own shipment.
Serialized/Lotted: Select the toggle for either Serialized or Lotted options if your items contain either serial or lot numbers. This setting affects the behavior of pack verification during the item fulfillment workflow.
KIT SKUS Field Definitions
The KIT SKUS section in a new Product panel contains fields for a user to enter kit information in. These fields are optional and should only be completed if the product SKU being created contains a kit-component/Kit SKU.
Show as one line item for customs: This setting shows the kit SKU only on customs documentation. It does not show the kit-components as separate line items on Commercial Invoices.
QTY: The quantity of each kit-component/Kit SKU in this Kit.
SKU: Enter the SKU code for each kit-component/Kit SKU.
% of Total Value: The percentage of the total kit value this kit-component/Kit SKU represents.
Items Field Definitions
Item Description: Enter a name to identify the item.
Price: Enter the value of the item.
Commodity Description: Enter a description to help identify the item.
QTY: Enter the quantity of this item.
Item Type: Describes how the item exists in the warehouse. The fields that populate below Item Type are contingent upon what item type is selected. The following are common item types you can select to classify your item:
Unpacked: An individual item that requires packing before shipment.
Parcel: A box that can only be shipped using a parcel service. You cannot ship a parcel using LTL services. These items cannot be palletized.
Box: A shortcut for creating a Handling Unit Item Type with Handling Unit Type “Box” that can be shipped using LTL or parcel carrier. Smart Packing will not attempt to palletize items configured as “Box”. Do not select this option if you wish to palletize the item. Instead, use Unpacked with the unpacked item type ID for “Box”. This tells ShipHawk that the item itself does not require packing, and that it may be packed with other items into larger boxes or onto pallets.
Crate: A shortcut for creating a Handling Unit Item Type with Handling Unit Type “Crate” that can be shipped using an LTL or parcel carrier depending on the dimensions and weight of the item. Rarely used in ShipHawk. Only use this item type if you explicitly know you are crating items.
Pallet: A shortcut for creating a Handling Unit Item Type with Handling Unit Type “Pallet”. When a Pallet is selected, the User can provide handling unit packages like Box, Drum, Carton, etc. which are used to accurately define the handling units displayed on the bill of lading. Pallets can only be shipped with LTL carriers.
Unpacked Item Type: This field appears only if you have an Unpacked item type. Enter a word that describes your unpacked item type. You can leave the field blank and it will be set to generic unpacked item by default. Entering an unpacked item type improves the way ShipHawk packs your items.
Pkg QTY: This field appears when you select a Handling Unit (box, crate, parcel) under item type. The number of containers on a pre-packed pallet. For a description of each Handling Unit, refer to Order Details View- Handling Units.
Pkg Type: This field appears only if you select Pallet in the Item Type field. Select the type of container that is packed on this pallet. The options available are determined by your Available Piece Type setting. For a description of package types, refer to Order Details View- Handling Units
Freight Class/NMFC: If your item may be sent by freight, enter the freight class and NMFC codes in these fields.
Length/Width/Height: Enter the dimensions of the item you are adding to your product.
Dangerous Goods Details
If you need to input Hazmat information for your item, click the Dangerous Goods Details button at the bottom of the Item section. You will be redirected to the Dangerous Goods Details pop-up window, where you can select a Dangerous Goods Category that best classifies your item.
The fields that populate in this pop-up window are contingent upon what category is selected:
Hazmat (Fully Regulated): Hazmat items must be handled, packaged, and shipped in a specific way. After you select this option from the Dangerous Goods Category field, additional fields will populate for you to fill in. Carriers usually provide shippers with a Hazmat Handbook for information on how to fill out fields with Hazmat data. The UN/NA #, Proper Shipping Name, Technical Name, Hazard Class, Packing Group Information all can be referenced in the Hazmat Handbook.
Lithium Batteries: After you select this option from the Dangerous Goods Category field, you must select the type of battery you are shipping from the Battery Type field. The regulation of these goods differ depending on what type of lithium battery you are shipping.
