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Log into your ShipHawk account. The ShipHawk dashboard appears.
In the top right corner, click the Settings icon > Rules. The Rules screen appears.
Click the Actions dropdown menu. New menu items appear.
Click the + Create New Rule option. The Create New Rule screen appears.
Enter a unique, descriptive name for your new rule in the Rule Name field.
Select the Shipping Policy option from the Rule Type dropdown field.
Under the Rule Actions section, select Use a Specific Packing Slip or Use a Specific Packing Slip for Proposed Shipment from the first dropdown field.

A second field appears to the right.
Select the packing slip template of your choice from the Select Packing Slip dropdown field.
If conditions need to be met, change the Rule Application choice to Only apply this rule under specific conditions. New fields appear in the Rule Criteria section.
Select a type of condition from the first dropdown field. This field dictates what criteria have to be fulfilled in order to select a different packing slip template. An example of these conditions is carrier service or unpacked item ID.
Select an operator from the second dropdown field. This field sets the relationship of the first field to the third field.
Enter the specific condition you want to be fulfilled in order to use the alternate packing slip template.
Click the Create button to finish.