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  1. Log into your ShipHawk account. 

  2. Click the Settings icon > Integrations

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  3. Select the BigCommerce tile. You will be redirected to the BigCommerce Manage My Accounts screen.

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    To successfully connect your accounts, you will need to get your Store URL from your BigCommerce Administrator page. You cannot use the URL of your public BigCommerce site, as the URL should be an internal link. 

  4. From your computer, open a new window. Navigate to your BigCommerce Admin account. 

    1. You will be redirected to the home screen of your Admin site.

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  5. Copy the URL from this page. 

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  6. Navigate back to your ShipHawk window.

  7. Paste the link you copied in the Store URL field of the BigCommerce Manage My Accounts screen.

  8. Select the Disable order sync? checkbox if you do not want your BigCommerce orders to automatically sync to ShipHawk.

    If you are a customer that uses a separate ERP to manage your organization’s orders, then it is recommended that you disable this synchronization. 

  9. Select the Disable product sync? checkbox if you do not want your BigCommerce products to automatically sync to ShipHawk.

     If connecting ShipHawk with an ERP or other source system, you will want to disable product sync.

  10. Select the Accept terms of service checkbox.

  11. Click Connect. You will be redirected to BigCommerce to authenticate the installation of the ShipHawk application. 

  12. Confirm the installation of the ShipHawk application.

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  13. You will be redirected back to the Integrations page in ShipHawk.

  14. A success message displays at the top of the page to confirm the integration.

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    You should also see the ShipHawk application installed in your BigCommerce Admin account under Apps > Marketplace > My Apps.

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Uninstalling the ShipHawk app

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  1. Log into your BigCommerce Admin account. 

  2. From the left-side panel, click Apps > Marketplace

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  3. Locate the ShipHawk app listed under the My Apps section.

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  4. Click the Uninstall button.
    If the uninstall action is successful, the ShipHawk app will be removed from the My Apps page.

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  5. To confirm the integration is no longer active in ShipHawk, navigate back to the ShipHawk Integrations screen and refresh your browser.

  6. Select the BigCommerce tile. You will be redirected to the BigCommerce Manage My Accounts screen.

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  1. Log into your BigCommerce Admin account. 

  2. From the left-side panel, click Settings > Store Setup > Shipping

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    You will be redirected to the Shipping Manager page.

  3. From the Shipping Manager page, locate the Checkout Shipping Options section. 

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    Here you can edit settings related to your cart.
    Click the Configure button to the right of the heading.

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    You will be redirected to a screen titled Rest of the World, where you can configure shipping quotes displayed in-cart.

  4. From the Rest of the World screen, locate the Real Time Shipping Quotes section.

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  5. The ShipHawk app should be displayed in the grid below.

  6. Toggle thebutton to the right of the BigCommerce Shipping heading.

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  7. The Configure ShipHawk pop-up screen is displayed. 

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    Here you can change the default configuration of your ShipHawk application and test your connection between BigCommerce and ShipHawk.

  8. If you would like to change the display name of your ShipHawk rating service, enter it in the Display Name field.

    1. The Display Name will appear every time you use ShipHawk to get rates in BigCommerce.

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      You have configured your ShipHawk app settings in BigCommerce.

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  1. From the Configure ShipHawk pop-up screen, click the Quote tab.

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  2. Enter a sample zip code under the Destination Zip/Postal Code field from the Quote tab. 

  3. Test that your rates are working properly by clicking the Get Quote button at the bottom of the screen.

  4. The Quote section should populate with a list of accurate rates based on the zip code. 

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You have confirmed a connection between your ShipHawk account and BigCommerce.

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  1. Log into your ShipHawk account.

  2. From the top menu, click Products > Product Import/Exports.

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    You will be redirected to the Product History screen.

  3. Select Actions > Import Products.

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  4. The Import Products screen is displayed.

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  5. Click on the Import from drop-down menu, and select eCommerce Integration from the list of options.

  6. Locate your BigCommerce integration from the Choose an Integration drop-down field.

  7. Click Start Import to begin importing your products.

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