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The pack verification setting affects the item fulfillment workflow, so the workflow instructions are separated into two sections.
To fulfill Ready-to-Ship orders with ‘Verify Items’ ON
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Navigate to Ready-to-ship mode. You can access it in one of two ways:
Click on the Ready-to-ship Mode option in the Orders menu
Or go to the Order Details page and click the Switch to Ready-to-Ship link on the left sidebar.
The Find Order screen appears.
Scan or enter an Order Number or License Plate Number. The Verify Items screen appears. On the screen, you can see the list of items to verify.
If the order can’t be found, ShipHawk displays an error message.
If the order can’t be fulfilled in Ready-to-Ship mode, a warning message appears and you can navigate to the Order Details page to fix it.
To update the dimensions or other attributes of the order, click on the link View/Edit Order at the bottom of the page.
To return to Step 1 or the Find Order screen, click the Start Over link at the bottom of the page.
Below the Find Order heading, you can find the Order Number, Carrier, and Service information.
Scan or enter a SKU or UPC to verify items in the package. If you scan/enter the wrong item, the error message appears and an “error” tone sounds
If you scan the correct SKU or UPC, the item on the list will be marked as verified with a green checkmark and a “success” tone sounds.
Verify all the items in your order.
When all items are verified, ShipHawk automatically books the proposed shipment to generate shipping and fulfillment documentation.
Once a proposed shipment is booked, ShipHawk sends the associated shipping documents to your connected printer(s). All label formats and printer setting presets continue to be honored in Ready-to-Ship mode. You may choose to print your documents in the following combinations:
Label/BOL only
Label/BOL + Packing Slip
Label/BOL + Packing Slip + Carton Label
You can configure the print settings in ShipHawk from the Settings menu. These settings can be found on the Printing tab and the Shipment tab.
Then ShipHawk returns the user to Step 1 and opens the Ready-to-Ship screen again.
From the Step 1 screen, you can:
Navigate to the recently fulfilled Order Details by clicking the Order Number in the Shipment Complete widget.
Navigate to the recently fulfilled Shipment Order Details by clicking the Tracking Number in the Shipment Complete widget.
Reprint the shipping documents: either all by clicking on Print All or some documents by clicking on the down-arrow icon.
Minimize the Shipment Complete widget by clicking on the down-arrow icon in the header. To expand all shipments, click on the up-arrow icon.
To exit the Ready-to-Ship mode, click the 'x' icon in the top right corner of the screen.
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Navigate to Ready-to-ship mode. You can access it in one of two ways:
Click on the Ready-to-ship Mode option in the Orders menu.
Or go to the Order Details page and click the Switch to Ready-to-Ship link on the left sidebar.
The Find Order screen appears.
Scan or enter an Order Number or License Plate Number to fulfill the order. One of two things occurs:
If the order can’t be found, ShipHawk displays an error message and an “error” tone sounds.
If the order can’t be fulfilled in the Ready-to-Ship mode, the following warning message appears and you can navigate to the Order Details page to fix it.
When the order is found and ready to be shipped, ShipHawk books the proposed shipment.
Once a proposed shipment is booked, ShipHawk sends the associated shipping documents to your connected printer(s). All label formats and printer setting presets continue to be honored in Ready-to-Ship mode. You may choose to print your documents in the following combinations:
Label/BOL only
Label/BOL + Packing Slip
Label/BOL + Packing Slip + Carton Label
You can configure the print settings in ShipHawk from the Settings menu. These settings can be found on the Printing tab and the and on the Shipment tab.
ShipHawk then returns the user to Step 1 and opens the Ready-to-Ship screen again.
On the Step 1 screen, you can:
Navigate to the recently fulfilled Order Details by clicking the Order Number in the Shipment Complete widget.
Navigate to the recently fulfilled Shipment Order Details by clicking the Tracking Number in the Shipment Complete widget.
Reprint the shipping documents: either all by clicking on Print All or some documents by clicking on the Arrow-down icon.
Minimize the Shipment Complete widget by clicking on the Arrow-down icon in the header. To expand all shipments, click on the Arrow-up icon.
To exit Ready-to-Ship mode, click the 'x' icon in the top right corner of the screen.
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