ShipHawk Guide

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A package preset is a pre-configured packing material that can be applied to a proposed shipment. Package presets are intended to speed up your workflow. You can create presets whose dimensions correspond with common types of packages you ship your items in, eliminating the need to manually enter package details in the ShipHawk platform. When selecting a package preset or scanning a preset barcode, the package details for a shipment are automatically filled in, including:

  • Package type

  • Package dimensions and weight

  • Value

  • Carriers and carrier services 

  • Freight class and NMFC code 

  • Dangerous Goods details

Package presets are different from packing materials. Packing materials only refer to information about the actual material, while presets include additional information about the package such as carrier and service information. In addition, only packing materials can be used with Smart Packing, not presets.  Presets are used to assign packing configurations to orders, and can be assigned manually or automated through shipping policy rules.

This guide covers the following topics:

Overview

This section provides an overview of the steps necessary to begin using package presets. 

Package Presets Setup Tasks

To successfully use package presets, you must complete the following tasks in order:

  • Create package presets

  • Generate preset barcodes

  • Use presets when shipping an order by selecting the preset manually or  scanning a barcode.

  • Optional: Create rules to automatically apply presets to your shipments. 

This document will expand on each of the preceding steps, providing you with instructions on how to create, generate, and use package presets in ShipHawk.

ShipHawk Definitions

Package Preset

A pre-configured packing material that, when applied, allows users to set a shipment’s package type, length, width, height, value, carriers, carrier services, and more. A user can apply a package preset to a proposed shipment manually, or by scanning a barcode. 

Packing Type

Indicates the type of container that the package preset is. There are five different packing types you can select for your package preset. 

Configure Package Presets

This section will show you how to manage package presets in Settings.  You can manage package presets under the Preset Package Settings screen in the ShipHawk platform.

Only Admin-level users have the necessary permissions enabled to create, edit, and delete package presets for their ShipHawk account.

Create a New Package Preset


Package presets are usually created when a user has information about a specific type of shipment that the preset should correspond to. Entering this information ahead of time makes it easier to process that shipment later. The following steps describe how to create a new package preset.


To create a package preset

  1. Login to Shiphawk.

  2. From the menu bar, click the Settings ⚙️ icon > Settings.


  3. Select Packages under the Presets heading in the left-hand sidebar. 

    The  Preset Package Settings page is displayed.

  4. Locate the Add new preset section at the top of the screen.

For more information, see

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