April 16-23, 2024
Starting from April 16, 2024, customers will start receiving version 2024.3.0.
Please see your release communication email from ShipHawk for more information.
This document provides an overview of the new features in the 2024.3.0 release.
Release Notes available on HubSpot.
Compare LTL and Parcel Rates Side-by-Side
ShipHawk has enhanced the user experience so you can now compare LTL rates side-by-side with Parcel rates for efficient decision making. This is useful if, for example, you want to easily decide between shipping 10 items to the same destination as parcels, or to ship those 10 items on a pallet.
Order Consolidation in Workstations
You can now combine orders in workstations that have the same tote. The system will alert you to multiple orders for a given tote, which can then easily be combined by clicking the Combine All Orders. If you are interested in using workstations to combine orders, please contact your Account Manager.
ShipHawk Dimensioner in TMS
With the ShipHawk TMS, you can now use the ShipHawk Dimensioners to upload item dimensions to NetSuite. ShipHawk Dimensioner is a hand-held mobile device that can easily and precisely scan and measure the dimensions and weights of items (SKUs), and upload them to NetSuite and ShipHawk. For more information, see ShipHawk Dimensioner.
Automatically Ship Orders When IFs Synced (Auto Ship)
You can now optionally have the ShipHawk TMS book a shipment immediately after it is picked.
This will benefit warehouse workers that have some items that are ready to be shipped right after picking, so they can more easily print labels. This is available for Netsuite customers only, and will require some configuration so that ShipHawk knows which IFs to auto ship, and what printer to send the labels to. Please reach out to your Account Manager if you are interested in this functionality.
Carrier API Version Updates
In 2023 and 2024, several major parcel and LTL carriers announced new and updated REST APIs for rating and booking. ShipHawk is working directly with carriers to implement and test the new connections to make sure there’s a smooth transition over the coming months for all ShipHawk users that ship with the carriers. The carriers include FedEx, UPS, WorldWide Express and Unishippers, and TForce Freight.
Your ShipHawk account manager will contact you directly if there are any required changes for your account.
Improved Accessorial Support
ShipHawk continues to improve accessorial support, focusing on improving accessorials supported by specific carriers:
Hold at Terminal (for ABF)
Merge appointment_delivery and schedule_appointment_delivery (for TForce, SEFL, R+L, Estes, ABF, Saia, OnTrac, and XPO)
New Parcel Carriers
ShipHawk has expanded the number of non-US and regional parcel carriers it supports to include:
ePost Global
Asendia
dpd
Canpar
AxleHire
If you would like to add additional parcel carriers, please contact your ShipHawk account manager.
Support B13A Export Form for Canada
You can now enter a CERS code directly into the Customs Data window. This code will be passed to FedEx to automatically generate the Canadian B13A Export Declaration form for certain shipments. This form is required when exporting goods from Canada to countries outside North America with a value greater than $1000 USD/2000 CAD.
PRO Numbers for Worldwide Express and Unishippers
ShipHawk now supports Automatic PRO numbers for Worldwide Express (WWEX) and Unishippers. This will reduce order processing time and errors related to entering manual PRO numbers. Note that this is only available for merchants on the latest WWEX API version. Merchants that have not migrated will not be able to use this feature.
Custom Shipping Document Import by API
You can now import by API custom, externally generated BOL and other shipping documentation and autoprint from ShipHawk at booking. This offers more flexibility for 3PLs and merchants who want to generate external documents.
Rules Updates
To reduce shipment processing time, manual decisions, and mistakes, the following updates have been made:
Combined Markup/Markdown rating rule action simplifies rule actions, offering options of None, %, Flat, or % of base rate, which is useful for when you only want to markup the base rate, and not other fees such as accessorial fees:
Fixed Ship Rate using Product Category/Subcategory:
Conditional Do Not Autoprint:
ShipHawk Audit Improvements
ShipHawk Audit has been enhanced to include:
Shipping Price
Rate Breakdown
Accessorial List
These improvements increase reconciliation (Recon ) accuracy and speed, and provide insight between:
Shipping Cost vs Invoice
Shipping Price vs Invoice
Alternate Currency for Commercial Invoice
You can now display alternate currencies (other than USD) from an order reference on a commercial invoice. Supported currencies include CAD, GBP, EUR, and AUD. Please note that ShipHawk does not convert value figures; all numbers must be sent in the correct currency. Freight Costs value will be in USD.