ShipHawk Guide

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In January 2025, ShipHawk made available the ShipHawk TMS SuiteApp.

New ShipHawk customers must install the ShipHawk TMS SuiteApp rather than the NetSuite Bundle. ShipHawk will continue to support the NetSuite Bundle for existing customers, who should continue to use it. (Note that you cannot use both the ShipHawk TMS SuiteApp and the NetSuite Bundle at the same time.)

Installing the ShipHawk TMS SuiteApp

  1. Navigate to the SuiteApps Marketplace. In NetSuite, you can either:

    1. access it from the SuiteApps menu

      image-20250114-211755.png

    2. access it from the Customization > SuiteCloud Development > SuiteApp Marketplace menu

      image-20250114-212544.png


  2. Navigate to the ShipHawk SuiteApp, and click on the ShipHawk tile (not the ShipHawk WMS for NetSuite tile):

    image-20250114-213323.png


  3. Click Install:

    image-20250114-214931.png


  4. Next, confirm you want to proceed by clicking Install:

    image-20250114-215040.png


  5. Click to Accept the terms of service:

    image-20250114-215125.png


  6. If you experience any issues, check the logs by choosing Customization > SuiteCloud Development > Deployment Audit Trail, and review any log messages.

    image-20250114-215347.png

    image-20250114-215943.png


  7. Once the installation is complete, you can find in Installed SuiteApps, by choosing Customization > SuiteCloud Development > Installed SuiteApp List:

    image-20250114-220313.png


    image-20250114-220501.png


  8. Now the installation of the ShipHawk SuiteApp is complete.

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