ShipHawk ERP Integration Guide
Receiving Information from ShipHawk TMS Requirements
For receiving information from ShipHawk TMS, the ERP must meet the following requirements:
1. ERP must receive ShipHawk TMS shipment webhook and update accordingly
When a shipment has been booked in ShipHawk TMS, the ERP must be able to receive a webhook request from ShipHawk TMS with the shipment information, and must update the syncing entity (ERP) accordingly.
If enabled, the connector must also populate the correct tables for an EDI provider such as SPS, TrueCommerce, etc.
Serial/lot numbers must be synced and populated correctly.
2. LTL shipments updated PRO number received into ERP by ShipHawk TMS webhook
For some LTL shipments, if the PRO number is updated by a carrier after the shipment has been booked, then it must be received into the ERP via ShipHawk’s tracking update webhook.
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