This article provides an in depth explanation of ShipHawk’s rules engine and best practices. It includes instructions on creating and enabling rules and rule subtypes, and an extensive reference section that describes each rule criteria and actions.

This article covers the following topics:

ShipHawk’s Rules Engine

ShipHawk provides a powerful rules engine to facilitate automated shipping and rating decisions for your organization. A rules engine is a software system that executes one or more commands in a sequence based on conditions set by the user. Once configured, rules eliminate the need for decision-making by warehouse associates and streamlines item fulfillment.

The ShipHawk rules engine is a combination of two separate rules engines: the rating rules engine and the shipping policy rules engine.

Rating rules

The rating rules engine enacts rules that determine the rate that you see when rating a proposed shipment. This primarily concerns the rates that are shown to end-customers with in-cart rating. These rules only influence what rates are seen and concern factors such as carrier, service, method, or masked version of these factors. Using rating rules, you can control what prices you charge customers of your organization.

Rating rules can be configured to support your organization’s shipping strategy. For eCommerce businesses who wish to simplify their shipping process as much as possible, rating rules can be created to override negotiated rates with things like table rates, for example. A table rate is a simplified and standardized set of shipping rates from which a customer may choose at checkout.

Other customers, in contrast, may wish to show real-time rates based on their organization’s negotiated carrier rates in order to transparently pass on the cost of delivery. In this case, the rating rules engine can be configured to retrieve and display services such as Ground, Next-Day, or 2-Day delivery. Some organizations that rely on shipping as a source of profit can use ShipHawk’s rules engine to mark up the shipping rates displayed to customers or mark down the shipping rates in certain circumstances to increase conversion. ShipHawk’s rules engine provides the ability to finely tune your in-cart rating in response to your organization’s overall strategy.

Rating rules support both AND and OR logic for defining criteria. For more information, see How To Create Rules Using OR Logic .

Shipping policies

The shipping policy rules engine determines how ShipHawk consumes orders from an external source (do or do not import certain kinds of orders from an integration) and specifies fulfillment methods for a shipment. These rules govern how users in your organization interact with the fulfillment experience in ShipHawk. Shipping policy rules determine how ShipHawk generates the proposed shipments inside of each order, which eliminates the need for decision-making in the warehouse. Using the ShipHawk shipping policy rules engine, you can make decisions on factors such as:

carrier,
service,
carrier account used,
origin warehouse,
which items go in each package,
which document templates to use,
third-party billing, and more.

Shipping policy rules determine how we define and present proposed shipments to warehouse associates inside ShipHawk.

For example, if an ecommerce organization offers free shipping on orders over a certain price total to increase conversion, they can complement that strategy with a shipping policy that then optimizes shipment costs by selecting the cheapest possible rate regardless of shipping speed. Or, in other cases, your organization can create shipping policies that give preferential treatment to certain VIP-tier customers by always offering them 2-day delivery services.

Using ShipHawk’s rules engine, you can easily create rules based on your known needs at any time. You can route shipping volume to carriers and respond to real-time circumstances using ShipHawk’s on-demand rules. This functionality is available within ShipHawk’s settings and does not require additional IT configuration to manage. These rules can be enabled and disabled at any time of day, resulting in immediate changes to ShipHawk’s rating and fulfillment behavior.

Rules do not apply retroactively to open orders

Before using ShipHawk’s rules engine, note that rules do not apply retroactively to open orders. Rules only apply to new rates and rules from the time that the rule was enabled.

Application of billing rules after carrier change

You can have the Shipping Policies related to billing and 3rd-party carrier accounts automatically apply when you manually change the carrier and save the changes. Existing Shipping Policies allowed the user to configure rules to automatically set preferred 3rd party carrier account details but these rules were only applied on order import. Previously, if the Shipping Clerk manually selected a different carrier, they had to manually update the new billing details. But now (as of 2024.4.0), ShipHawk will re-evaluate the Shipping Policies related to Billing Details and 3rd Party Account details when the changes are saved in the Order Details page. This eliminates the need for Shipping Clerks to know billing details and reduces the potential for mistakes when manually entering billing details.

Configuring your rule

Rules are in ShipHawk composed of two parts: criteria and actions. Both parts are necessary to create a rule in ShipHawk.

Criteria are the conditions that must be met in order to trigger the rule. You can specify multiple criteria per rule in order to automate fulfillment behavior for very specific cases. By default, rules apply to all orders, which will apply to all orders moving forward.

Once triggered by the correct conditions, actions are the changes made by ShipHawk based on the instructions configured in your rule. Actions define what you want to happen to any orders or rates that fulfill your set criteria.

Note that once criteria have been met, the Rule Engine does not consider the criteria when executing the action. For example, a rule to offer Free Shipping with criteria: If SKU = “Vase_1”, you must still select “Free Shipping for this SKU” to offer free shipping only for “Vase_1”. Otherwise, the Free Shipping will apply to the entire order that contains “Vase_1”.

You can add multiple actions to one rule. Examples of actions available in ShipHawk are:

Provide free shipping for orders exceeding a certain price threshold.

Ship orders using the cheapest available rate.
Mark shipping prices up or down by a specified percentage.
Use only a specified carrier or service for all qualifying orders.

A complete list of all available criteria and actions are included at the end of this article with detailed definitions.

The multiple criteria and actions provided by ShipHawk’s rules engine function as AND statements. ShipHawk also supports OR statements for rating rule conditions. For more information, see How To Create Rules Using OR Logic .

Hierarchy

When creating a rule in ShipHawk, you must understand the hierarchy or order in which ShipHawk applies default settings and rules. The order goes as follows:

Stored default values. ShipHawk will default to using any default values saved in the system given no other contravening instructions.
Specified in the API, or rate request instructions. You can provide instructions in the API rate request to a carrier to, for example, query only one type of service. Results of this rate request overrides the default stored values.
Rules. Any rules whose criteria are met will override specific rate request instructions. If you have a rule instructing certain orders to always use a specific carrier service, this rule will override whatever prices are retrieved by the API request.
Manual changes. Manual changes to an order in ShipHawk supersede all other default settings and rules.

A common issue that customers have when first creating rules is understanding that rules will always supersede rate request results. It is recommended that you carefully audit your rules before enabling.

Best practices

ShipHawk recommends that you create the simplest rules that can stand alone by themselves. Rules can conflict with one another. ShipHawk does not currently support the ability to mark rules in order of importance so that rules can then supersede one another. In order to avoid confusion as you create more rules, it is best to construct simple rules that can be enabled together in tandem. If you need assistance with rule construction, contact our Customer Success team for an audit of your rules.

While it is possible to have more than two criteria or actions per rule, it is recommended that you limit the number of each where possible. Simplified, pared down rules are easier to manage, especially when your organization has many rules that it enables for different seasons and events.

Prerequisites

To begin using the rules engine to automate decisions about carrier rating, you must first fulfill the following conditions:

Customers must be using ShipHawk for rating on their eCommerce or ERP platforms.
Users must be an administrator or shipping manager role in ShipHawk. Only these two roles have the correct permissions to set up a rating rule.

If you qualify under these conditions, proceed to the following sections for instructions to create and enable or disable rating rules and shipping policies.

To create a rating rule or shipping policy:

Log into your ShipHawk account. The ShipHawk dashboard appears.
Click on the Settings icon > Rules menu option. You will be redirected to the Rules screen.
Click on the Actions drop-down menu > + Create New Rule.

The Create New Rule screen is populated.

NOTE: Rating Rule definitions support applying a rule to when ALL or ANY conditions are met. For more information, see How To Create Rules Using OR Logic .
Complete the screen.
Enter a name into the Rule Name field.

Use a descriptive name to distinguish this rule from subsequent rules that you will create.

Select the type of rule you want to create from the Rule Type field. From this screen, you can create both rating rules and shipping policies.

If you want this rule to take effect immediately, set the rule to Enabled. You can enable this rule at any time.

To enable this rule as a backup rate, check the Is Backup Rate? toggle button.

A backup rate is a table rate that is presented to an end-customer when rating fails (due to their services going down) or your organization lacks an account with the right kind of carrier. This backup rate setting ensures that an end-customer will always receive some kind of shipping option at checkout.
In RATE SOURCE, select API, Web Portal, or Any.
Select API to apply this rule to the shopping cart or for any external rates.
Select Web Portal to apply this rule when rating within a web portal.
In RULE APPLICATION, select Apply this rule to all rate requests and orders to apply the rule under all conditions.

However, if you wish to only apply this rule under certain conditions, select Only apply this rule when All/Any of the following criteria met. This option allows you to access the available rule criteria in ShipHawk.

From the drop-down, select All or Any.

To create a Rule with AND logic, select Only apply this rule when All of the following criteria met.

To create a Rule with OR logic, select Only apply this rule when Any of the following criteria met.

For additional information about using OR logic, see How To Create Rules Using OR Logic .
Create criteria for the application of this new rule. You can set this condition to be anything you desire. An Operator field is included so you can set a specific relationship to the data entered into your Value field. An example is shown below.

In this example, the free shipping rule is applied when an order exceeds $99.
You can create multiple criteria that all have to be met before the rule is applied:

Click + Add Criteria to add a new criteria.

Click + Nested Criteria to add nested criteria as part of the current criteria.
In RULE ACTIONS, configure the action that will be triggered when the conditions are met.

For example, select the Free Shipping for cheapest rate option from the Rule Action field. This action finds the cheapest rate returned to your customers and marks its cost down to $0.00.
Click the Create button to finalize this new rule.

Time of Action

The timing of when rules are applied to a rating rule impacts the results the user receives. The differences in timing of rule application can also cause conflicts between rules. The following section provides detailed explanations on the time of action for ShipHawk rules and strategies for avoiding rule conflict.

Rule type

ShipHawk rules fall into the following categories, based on the time of their application:

Pre-rating rules
Around-rating rules
Post-rating rules
Line-item creation rules
Order creation rules

The timing of rule application impacts the carrier rates that ShipHawk retrieves. The following sections describe each rule type in detail and provide examples to help users understand rule behavior and configuration.

Pre-rating

Pre-rating rules are applied prior to executing a rate request to carriers. This category of rules pertains to rules such as using a table rate for all orders. If an order is already provided a standardized set of shipping rates, then there is no need to make a rate request at all.

Around-rating

Around-rating rules are applied by ShipHawk during the execution of a rate request to carriers. This category of rules works by filtering out certain results based on the rates received. An example of this type of rule is if your organization wants to exclude certain carriers or services from your rate request. For example, for certain SKUs, you wish to exclude Ground services in any rate requests.

Post-rating

Post-rating rules are applied after executing a rate request to carriers. This category of rules pertains to rules such as shipping markups. In order to mark up a carrier rate by a specified percentage, ShipHawk must first retrieve the carrier rates before applying the rule.

Line item creation

Line-item rules apply at the time of line item generation. These rules append information to line items in an order. An example of line item rules are when organizations want certain line-items to be fulfilled at one warehouse and other line-items in the order to be fulfilled at another warehouse.

Order creation

Order creation rules apply at the time of order creation. These rules are used for instances when you wish to filter out certain kinds of orders to prevent proposed shipments from being created for them. An example of this is drop-shipping. Because a drop-shipped order is fulfilled by another organization, they should be excluded from ShipHawk.

Criteria and Actions

The following section provides definitions for all available rule criteria and actions. They are divided into categories based on whether they pertain to rating rules or shipping policies.

Rule Criteria

The following section provides comprehensive definitions for the available rule criteria in ShipHawk.

Rule Criteria	Type	Description
Any Rate Carrier Type	Carrier	A multi-picklist of carrier types like parcel, ltl and more.
Backordered	Other	The item is backordered. (True/False)
Carrier Name	Carrier	Name of the carrier.
Carrier Service	Carrier	Name of the carrier service.
Carrier Transit Time	Carrier	The estimated transit time for a carrier service.
Carrier Type	Carrier	The carrier type: parcel or LTL.
Channel Domain	Channel	The channel domain.
Channel Name	Channel	The channel name.
Destination Address 1	Destination	Address listed in the destination address.
Destination Address 2	Destination	Address listed in the destination address.
Destination Address Type	Destination	Residential, commercial or PO Box.
Destination City	Destination	City listed in the destination address.
Destination Company Name	Destination	Company name listed in the destination address.
Destination Contact Name	Destination	Contact name listed in the destination address.
Destination Country	Destination	Country listed in the destination address.
Destination Email	Destination	Email associated with the contact person for the destination address.
Destination State	Destination	State listed in the destination address.
Destination Zip Code	Destination	Zip code listed in the destination address.
Handling Unit Type	Item	Box, Pallet or Crate.
Item Freight Class	Item	Freight class for the item.
Item HS Code	Item	HS code for the item.
Item Height	Item	Height measurement of the item.
Item Length	Item	Length measurement of the item.
Item NMFC	Item	NMFC code for the item.
Item Quantity	Item	Quantity of the line item in the rating request.
Item Type	Item	Unpacked, parcel, pallet.
Item Value	Item	Value of the item.
Item Volume	Item	Calculated volume of the item.
Item Weight	Item	Weight of the item.
Item Width	Item	Width measurement of the item.
Order Source	Order	[DEPRECATED]
Order Value	Order	Sum of all the item values in the order.
Origin Address Type	Origin	Residential, commercial or PO Box.
Origin Address 1	Origin	Address listed in the origin address.
Origin Address 2	Origin	Address listed in the origin address.
Origin City	Origin	City listed in the origin address.
Origin Company Name	Origin	Contact company name listed in the origin address.
Origin Contact Name	Origin	Contact name listed in the origin address.
Origin Country	Origin	Country listed in the origin address.
Origin Email	Origin	Email associated with the contact for the origin address.
Origin State	Origin	State listed in the origin address.
Origin Zip Code	Origin	Zip code listed in the origin address.
Package Girth	Shipment	The girth of the package is two times the height of the package, plus two times the width of the package.
Package Height	Shipment	The height of the package.
Package Length	Shipment	The length of the package.
Package Value	Shipment	Sum of all item values in a package.
Package Weight	Shipment	Sum of all item weights in a package.
Package Width	Shipment	The width of the package.
Packed	Shipment	A flag to trigger rules when items are already packed.
Product Category	Item	A product category.
Product Subcategory	Item	A product subcategory.
Prime	Other	The order is an Amazon Prime order. (True/False)
Rate Source	Order	The source system of the rate request.
Reference Number	Order	The order reference number.
SKU	Item	SKU name of the items sent in the rating request.
Shipment Value	Shipment	Sum of all item values in a shipment.
Shipment Weight	Shipment	Sum of all item weights in a shipment.
Tag	Other	The specified tag assigned to an order.
Unpacked item ID	Item	The unpacked item type id (rarely used).
Warehouse	Other	The warehouse code.

Rating Rule Actions

The following section provides comprehensive definitions for the available rating rule actions in ShipHawk.

Rating Rule Action	Type	Description
Add Insurance for Declared value	Insurance and Accessorials	Adds insurances using the specified value.
Add this accessorial for this Carrier	Insurance and Accessorials	Adds a carrier-specific accessorial. Example: Signature required.
Apply this upfront accessorial for rating	Insurance and Accessorials	Include accessorial for getting rates.
Combine USPS Priority Mail Types	Carrier	Combine USPS Priority Mail types (Priority Mail Express, Priority Mail)
Create Table Rate	Rates	Allows users to create static table rates.
Do Not Use this Carrier	Carrier	Excludes responses from specified carriers.
Do Not Use this Carrier Service	Carrier	Excludes responses from specified carrier service.
Do Not Use this Kind of Carrier	Carrier	Excludes responses from specified carrier type.
Do Not Use this Service	Carrier	Excludes responses from specified service class. Example: Ground.
Fixed Price for all Rates	Rates	Returns a fixed rate for all rate requests.
Fixed Ship Rate for SKU	Rates	Returns a fixed rate for specified SKU.
Free Shipping for Cheapest Rate	Rates	Returns $0 rates for the cheapest available carrier service.
Free Shipping for this Product Category/Subcategory	Rates	Automatically specifies free shipping for selected product categories and subcategories. By usinig product categories and subcategories, rule creation is simplified: you do not have to enter specific SKUs that qualify for free shipping.
Free Shipping for this SKU	Rates	Returns $0 rates for the specified SKUs.
Markdown Rate by this Amount	Rates	Allows marking down each carrier’s rates by a specified amount.
Markdown Rate by this Percent	Rates	Allows marking down each carrier's rates by specified percentage.
Markdown Total Rate by this Percent	Rates	Allows marking down of total rate by a specified percentage when multiple carriers are returned for a single shipment.
Markup Rate by this Amount	Rates	Allows marking up each carrier’s rates by a specified amount.
Markup Rate by this Amount per Package	Rates	Allows marking up rate by a specified amount per package. For instance: markup shipping rates based on estimated labor and material costs for the shipment based on the size of the shipping container. This is useful especially if you are constructing shipping crates or other custom packaging, and therefore need a variable markup based on estimated cost. In the definition, you can specify Packing Material Cost per Sq/Ft Material Surface Area, Packing Labor Time per Sq/Ft Surface Area for Material, and Labor Rate Per Hour.
Markup Rate by this Percent	Rates	Allows markup of each carrier rate by a specified percentage.
Markup Total Rate by this Percent	Rates	Allows marking up of total rate by a specified percentage when multiple carriers are returned for a single shipment.
Mask Carrier and Service	Carrier	Hides carrier name and service with service class. You can either use ShipHawk default service masking, or with the new functionality, you can custom define service level names, carrier mapping, and number of service levels. With custom Mask Carrier and Service, you can display your unique text and map only the specific carrier services based on your preferences. The default Mask Carrier and Service rule action returns the lowest shipping cost based on four predefined service levels, including Standard Ground, Standard Three-Day, Standard Two-Day, and Standard Next Day, that are mapped to all carrier services. Example: Ground.
Prevent User from Booking Shipment	Other	Prevents users from being able to book a shipment.
Return List Rates from Carrier	Rates	Return consumer (“list”) rates (as opposed to negotiated rates) for Basic (Ground International Economy), Preferred (Three-Day, Two-Day, International Priority), and Premium (Next Day).
Return Standard In-Cart Rates for Hazmat Orders	Rates	Returns the standard in-cart rates for orders that include HAZMAT items.
Return This Many of the Cheapest Rates	Rates	Rank all the returned rates from least to most expensive and display only the specified number of the least expensive options to the user.
Return This Many of the Cheapest Rates	Rates	Return a specified number of the cheapest available rates.
Round up rates to the cents	Rates	Automatically round up shipping rates to the nearest dollar or other increment, improving the aesthetics and usability of in-cart rate display. For example, when the Round Up Rates is enabled, a rate of $6.17 or $6.89 will automatically round up to $7.00. Alternatively, you can round to the nearest value, so $6.17 rounds to $6.00 and $6.89 rounds to $7.00. NOTE: when specifying the Value field for Round Up Rates, ShipHawk recommends values of $1.00 (the default) or $0.50. Be aware that if you use a value such as $0.99, $0.99 is added each time, starting from $1.99. For example, if the rate is $7.77, the rule would round up the rate to $7.92.
Set Maximum Package Value	Other	Set the maximum package value that will be shipped. With this rule action, you can set the maximum package value so that you can limit the value of each package in a shipment.
Set Maximum Package Weight for Multi-Item Packages	Other	With this rule action, you can set the maximum package weight so that you can limit the weight of each package in a shipment. When enabled, ShipHawk will limit the total weight of any package with shipping multiple items to the value set in the rule. Single items that are heavier than the threshold will be shipped individually. This can prevent fees and chargebacks from carriers and clients that have weight thresholds for packages.
Use Cheapest Service that meets Delivery promise (in Days)	Carrier	Select this action to return the following in the shopping cart: The cheapest Ground rate The cheapest 2 or 3 day Ground rate The cheapest Next Day Ground rate Note that Ground rates do not include Flat rate services such as FedEx OneRate.
Use closest Warehouse for rating	Other	Limits response to closest warehouse.
Use one of these Carrier Services	Carrier	Limits response to one or more specified carrier services.
Use one of these Carrier Services	Carrier	Limits response to specified carrier services.
Use one of these Carriers or 3PL accounts	Carrier	Limits response to the specified carrier or 3PL account.
Use one of these Kinds of Carrier	Carrier	Limits response to one or more of the specified carrier types: LTL, Parcel, and so on.
Use one of these Services	Carrier	Limits response to one or more specified carrier service classes. Example: Ground.
Use one of these Services	Carrier	Limits response to specified carrier service class(es). Example: Ground.
Use these Kinds of Carrier	Carrier	Limits response to the specified carrier type: LTL, Parcel, and so on.
Use this Carrier Service	Carrier	Limits response to specified carrier service.
Use this Packing Material	Other	Uses a specified packing material.
Use this Warehouse for rating	Other	Uses specified warehouse as origin address for carrier rating.

Shipping Policy Actions

The following section provides comprehensive definitions for the available shipping policy actions in ShipHawk.

Shipping Policy Action	Type	Description
Add Insurance for Declared Value	Insurance and Accessorials	Adds insurances using the specified value.
Add tags	Other	Adds tags to the order.
Add this Accessorial	Insurance and Accessorials	Adds a specified accessorial to an order.
Add this Accessorial for this Carrier	Insurance and Accesssorials	Adds a carrier-specific accessorial. Example: Signature required.
Assign this Warehouse to Order Line item	Other	Assigns a warehouse to fulfill certain order line items.
Assign this Warehouse to Process Orders	Other	Assigns a particular warehouse to fulfill an entire order.
Do Not Autogenerate SPS ASN	Other	Specify to not automatically generate ASNs for SPS Commerce.
Do Not Import This Order	Other	Excludes orders from synchronizing to ShipHawk. Example: drop-ship orders.
Do Not Use this Carrier	Carrier	Excludes responses from specified carrier.
Do Not Use this Carrier Service	Carrier	Excludes responses from specified carrier services.
Do Not Use this Service	Carrier	Excludes responses from specified service class. Example: Ground.
Exclude this SKU from Order	Other	Excludes specified SKUs from orders.
Include a Return Label	Other	Includes a return label in specified orders.
Prevent User from Booking Shipment	Other	Prevents users from being able to book a shipment. When a shipping policy with this action is active, when users try to book the shipment, the following error message is displayed: “An active shipping policy restricts the booking of this shipment. Contact your ShipHawk administrator or check your shipping policies.” This shipping policy is not applied before or during proposed shipment generation (as with most shipping policies); rather, this is applied only during the time of proposed shipment booking. This action is useful if you need a mechanism to hold or restrict the fulfillment of orders until the orders are approved (by a Financial Controller, for example).
Put this SKUs into new Order	Other	Separates specified SKUs into a new order.
Set Destination Address Type	Other	Sets a destination address type for specified orders.
Set Dimensions and Weight	Other	Set the dimensions and weight for a specified order.
Set Maximum Package Value	Other	Set the maximum package value that will be shipped.
Set a 3rd Party Carrier Account	Carrier	Use a 3rd party carrier account for this order.
Set duties and taxes billing	Rates	Specify duties and taxes billing for a given order. The billed party can be set to either Sender or Recipient (collect). When a rule is applied to an order, it overrides the account-level setting.
Set shipment billing details	Rates	Set shipment billing details for Small Parcel or LTL, and for Sender, or Recipient, or Third Party, or Consignee Collect. Enter Lookup Address, Zip Code, and Country.
Use Alternate Return Address	Other	Lists an alternate return address (not the origin address) for specified orders.
Use Carrier Container	Carrier	Use a carrier branded packing material for this order.
Use Cheapest Service that meets Delivery promise (in Days)	Carrier	Limits response to carrier services that will deliver in a specified number of days or less.
Use EEI Exemption Code	Other	Use a specified EEI exemption code for this order.
Use Material Container	Other	Use a specific material container for this order.
Use one of these Carrier Services	Carrier	Use one of the specified carrier services.
Use one of these Carriers or 3PL accounts	Carrier	Use one of the specified carriers or 3PL providers.
Use one of these Kinds of Carrier	Carrier	Use one of the specified kinds of carrier.
Use Package Preset	Other	Applies an existing package preset to specified orders.
Use Specific Packing Slip	Other	Selects the specified packing slip for a proposed shipment.
Use Specific Packing Slip only for Proposed Shipment	Other	Assigns a specific packing slip template to proposed shipments that fulfill the criteria.
Use the Best Ground Rate, excluding Flat Rate Services	Rates	Do not use: will be deprecated. (Uses the cheapest ground rate available from all carriers. Ignores flat rate services.)
Use one of these Services	Carrier	Use one of the specified services.
Use this Carrier	Carrier	Limits response to specified carrier.
Use this Carrier or 3PL account	Carrier	Limits response to the specified carrier or 3PL account.
Use this Carrier Service	Carrier	Limits response to specified carrier service.
Use this Carton Label	Other	Select the specified carton label for a proposed shipment.
Use this Kind of Carrier	Carrier	Limits response to the specified carrier type: LTL, Parcel, and so on. Filters out rate responses from carriers that do not match Carrier Kind/Type. NOTE: If no rates are available from this “Kind of Carrier”, ShipHawk will generate a generic shipment. It will not force a pallet item to ship Small Parcel.
Use this Packing Material	Other	Uses a specified packing material for orders.
Use this Pallet Label	Other	Select the specified pallet label for a proposed shipment.
Use this Service	Carrier	Limits response to specified carrier service class. Example: Ground.

Rating Rules and Shipping Policies