Is disabled – Select checkbox to disable this account in the system.

Uuid

A universally unique identifier for the account. See https://en.wikipedia.org/wiki/Universally_unique_identifier .

Sfdc

The Salesforce (SFDC) identifier for the account. The SFDC ID is a unique, 18-character identifier of any records located in Salesforce organizations.

Parent account

A drop-down that lists all the accounts in the system. If this account has a parent account / company, select it from this drop-down. Default is blank.

Stripe customer

The Stripe customer account ID. [DO NOT USE - TO BE DEPRECATED]

Owner

The ID of the account owner or user.

Company

The ID of the company.

This ID number matches the URL on your browser (example: shiphawk.com/aadmin/accounts/4845). Sometimes you'll see tickets about what account to log into refer to the number instead of the company’s name.

Time zone

The time zone for this account. (Select from the drop-down.) Typically, this is set to the time zone for the main warehouse.

On credit – allows customers to ship without entering billing information. [DEFAULT IS ON: DO NOT TURN OFF - TO BE DEPRECATED]

Allowed item types

Select the checkboxes to allow the following item types:

parcel [DEFAULT IS ON: DO NOT TURN OFF - TO BE DEPRECATED]

handling_unit [DEFAULT IS ON: DO NOT TURN OFF - TO BE DEPRECATED]

unpacked [DEFAULT IS ON: DO NOT TURN OFF - TO BE DEPRECATED]

External shipments enabled – enables shipments to be made outside of ShipHawk. If selected, a user can book a shipment not using ShipHawk’s shipping function. [DEFAULT IS ON: DO NOT TURN OFF - TO BE DEPRECATED]

International enabled – enables international shipping to be shown on user interface (but does not affect API usage). [DEFAULT IS ON: DO NOT TURN OFF - TO BE DEPRECATED]

• If selected, on the user interface, there is a field for Harmonized codes in product page and making a shipment.

• If not selected, no Harmonized codes field is displayed on the user interface.

Include Freight Cost on Commercial Invoice by default [DEFAULT IS ON: DO NOT TURN OFF – TO BE DEPRECATED]

Use order shipping price as freight costs on commercial invoice – uses Order shipping price for Commercial Freight cost field: only select this option if this account always ships complete for international orders. [DEFAULT IS ON: TYPICALLY KEPT ON – TO BE DEPRECATED] To be deprecated because this behavior is managed from the user interface in Commercial Invoice Settings - Confirm with Nibesh Moktan

Auto dispatch enabled – enable Auto Dispatch option when shipped is clicked. Dispatch is always used with Freight and LTL. When you book a shipment, ShipHawk will automatically try to dispatch if possible. Turn off if there are regular carrier pickups.

Synchronous dispatch – sets all dispatches to occur synchronously instead of being completed as a Sidekiq job. [NEED FOR THIS SETTING UNCLEAR?]

Test account – specify whether this account is for testing purposes. Use only as required for a production account that is being used for testing purposes.

Demo account – demo accounts show sample data on the dashboard instead of using real data. Use only as required for a production account that is being used for demo purposes. For instance, if ON, we show mock data in the Weekly Shipping Performance Report in the Web Interface; if OFF, show the actual data for the account.

Demo Shipments per Month

Specify number of sample shipments per month to show on the dashboard page for demo purposes.

Use parent tariff [TO BE DEPRECATED]

Allow address label [ALWAYS ON - TO BE DEPRECATED]

Bol enabled – select to enable Bill of Lading (BOL). [ALWAYS ON - TO BE DEPRECATED]

Team ww include declared value – select to include Team Worldwide declared value. [TO BE DEPRECATED]

Printnode enabled – ON by default. (PrintNode is a connector software program that allows ShipHawk to seamlessly communicate print jobs (labels, packing slips, pick tickets, etc.) to your locally or server-installed printers.)

Generate proposed shipments when orders created – used anytime a customer wants to generate a proposed shipment when an order is created. for syncing item fulfillments as orders.

Regenerate proposed shipments when orders updated - delete and regenerate an order when it changes (for example, new line item needs to be added to the order).

Copy proposed shipments when split orders – when selected, ShipHawk will propose using the same proposed shipment data (for example, box size and so on) for proposed shipments that have been split from an original proposed shipment. (Typically for customers who do not have an ERP. )

Manually Generate Proposed Shipment Labels [COX AUTOMOTIVE FEATURE ONLY]

Recalculate Package Weight when Items are changed – specifies that the system automatically updates package weight as you add items from the user interface (use of this setting assumes the merchant has the right data in the system for the weights of all items).

Allow export shipment line items [COX AUTOMOTIVE FEATURE ONLY]

Ns closed orders sync – enable to synchronize closed orders in NetSuite [CHECK WITH Nibesh Moktan ]

Send tracking email – send tracking email automatically to the merchant’s end customer. The email includes a link to the merchant’s branded tracking page. Merchants (that is, our ShipHawk customers) pay for this feature.

Utilize pms – use Product Management Service (not set for BigCommerce accounts). Always ON. When checked, the Products tab will be available. [REMOVE – TO BE DEPRECATED]

Hazmat enabled – select to enable hazardous materials service. (Account-specific setting.)

Allow shipper’s letter of instruction – Always ON. (A shipper’s letter of instruction, or SLI, is an optional shipping document that communicates specific instructions from the shipper to their freight forwarding agents or intermediate consignee, usually for air or ocean shipments.) [TO BE DEPRECATED]

Allow military labels – allows shipments to military addresses (domestic addresses even for international military). [ONLY FOR NOBLE SUPPLY & LOGISTICS]

Allow return label tracking – Always ON. [TO BE DEPRECATED]

Combine orders merge proposed shipments – When orders are combined, also combine the proposed shipments for those orders. Always ON. (Default should be ON.)

Allow external shipping price markups – For this account, after a shipment has been booked, the merchant can mark up or down manually in the user interface, or from a rule.

Max return tracking days

Specify the number of days after which ShipHawk will stop tracking the return shipment if no tracking events have been recorded yet. Example: 60.

When Allow return label tracking (above) is enabled, this setting tells ShipHawk how far back to look for a return shipment.

Auto void not sent shipments [TO BE DEPRECATED] this setting was used when ShipHawk was functioning as a freight broker, and is now no longer used.

Allow delete credentials – [???] allows merchant to delete their shipping API credentials. Always ON. [TO BE DEPRECATED]

Disable add proposed shipments for shipping clerks – allows or prevents a shipping clerk from creating a proposed shipment. OFF by default.

Disable delete proposed shipments for shipping clerks – prevents clerk from deleting a proposed shipment. OFF by default.

Prefer api params for items – Should be on by default for every customer. [REVIEW FURTHER-THIS IS A SCARY BUTTON] Don’t touch unless you know what you’re doing.

Enable ups ready – enables new features for UPS Ready, but now should be deprecated (two years old) [TO BE DEPRECATED]

Enable IF Write Backs - enables write back reporting, enable for every NS customer. [MOVE – to NetSuite integration settings]

Deprecate order origin address – temporary flag to eliminate the concept of an origin address on outbound shipments because people are shipping from warehouses. [TO BE DEPRECATED - after it can be safely enabled for everybody]

Convert pdf from zpl to 4 by 6 – Special setting to help with rendering ZPL data (check with Vasiliy Sablin )

Default destination phone number

The phone number offered by default for the destination.

Rate Timeout (sec)

Specify the cutoff time for receiving rate requests from carriers. [Check with Vasiliy Sablin – e.g., five seconds from the time when we initiate carriers…]

Freight class override

Select to override freight class. Will override every packages freight class on the BOL to this value. It will not override anywhere else. [CHECK - FLAG FOR DEPRECATION]

Nmfc override

National Motor Freight Classification (NMFC). Will override every packages NMFC on the BOL to this value. It will not override anywhere else. [CHECK - FLAG FOR DEPRECATION]

Return label service

Class of service for returns. If not set, uses same service as label creation service. Typically, specify a lower level of service for return labels. For example, if the shipment to the customer was Next Day delivery, the return label could be Ground delivery.

International return label service

Class of service for returns. (Typically, specify a lower level of service for return labels.)

GI code

[TO BE DEPRECATED] – GL CODE!

Child accounts feature set

Select from the following:

• Allow child accounts [TO BE DEPRECATED]

• Allow sku return labels NOTE: FOR DNA DIAGNOSTIC CENTER ONLY.

• Allow alternate return address [should be defaulted to ON]

• Allow ultimate consignee address – built specifically for AstroNova, but is generally available in case another customer needs to ship freight to a domestic freight forwarder that has an ultimate consignee in another country.

• Allow book shipment before rating – this is a performance optimization setting to avoid possible lag time due to waiting for rating data.

• Print 2 labels per page [TO BE DEPRECATED – if no one uses it]

Select items button mode

Select from drop-down: in_each_piece or in_all_pieces.

Verify order line items

Include packing slips into labels [WILL BE DEPRECATED - once AutoPrint enabled for all customers and autoprint addresses batch processing]

Include Carton/Pallet labels into combined label [WILL BE DEPRECATED - once AutoPrint enabled for all customers]

Label image format

Select from:

• PDF

• PNG
  

Label size format

Select from the following:

• 4x6

• 4x6.75_doctab

• 4x8_doctab

• 4x8_doctab_with_items

• 4x8_fedex_sel_169

Batch print labels by

Select from the following:

• None

• Order number: 1 to 9

• Order number: 9 to 1

• Order Date/Time: oldest to newest

• Order Date/Time: newest to oldest

• Recipient name: a to z

• Recipient name: z to a

Warehouse carrier zone table

Select from the following:

• fedex

• ups

• usps

Used if you want ShipHawk to select which warehouse to ship from based on closest destination address.

Netsuite order fulfillment strategy

For the NetSuite order fulfillment strategy, select from the following: [Should be moved to NS integration settings] – ( Stopped here on 30 Aug 2022 )

• only_create_fulfillment

• only_update_fulfillment

• create_or_update fulfillment

• disabled

Persist external fulfillment carrier – Select checkbox

Edge time to next ship date

Enter time in HH:MM SS format.

Packing slip reference numbers

Enter reference number names separated by commas. Applies to packing slips in ZPL format.

Example:

"Invoice, Customer Order #, Reference ID, Purchase Order #, BOL #, YOU_NAME_IT"

Disable lets talk – select to disable the Let’s Talk platform for this account.

Order calculate age from

Select from the following:

• created_at

• source_system_processesed_at

Newquote defaults

Charge label fee for custom tariffs

Select whether to charge label fee for custom tariffs.

License plate enabled

Select to enable license plate.

Tote number enabled

Select to enable tote number.

Show/Hide Example Config button

Shopify meta namespace

For Shopify, the namespace groups metafields for specific parts of your store. See: https://help.shopify.com/en/manual/metafields/metafield-definitions/metafield-definition-parts

Primary color

Display name

Specify the company's display name.

Logo path

(Merchant Info) branded tracking page.

Continue shipping url

(Merchant Info)

Facebook link

(Merchant Info)

Pinterest link

(Merchant Info)

Twitter link

(Merchant Info)

Instagram link

(Merchant Info)

Email

(Merchant Info)

Phone number

(Merchant Info)

Favicon url

(Merchant Info)

Contact info text

(Merchant Info)

Ad image url

(Merchant Info)

Ad target url

(Merchant Info)

Subdomain

(Merchant Info)

Return policy url

(Merchant Info)

Max number of amazon mws integrations

Specify the maximum number of Amazon Marketplace Web Service (Amazon MWS) integrations.

Max number of amazon vendor central integrations

Specify the maximum number of Amazon Vendor Central integrations.

Max number of magento integrations

Specify the maximum number of Magento integrations.

Max number of magento2 integrations

Specify the maximum number of Magento2 integrations.

Max number of shopify integrations

Specify the maximum number of Shopify integrations.

Max number of ebay integrations

Specify the maximum number of eBay integrations.

Max number of netsuite integrations

Specify the maximum number of NetSuite integrations.

Net suite request page size

Specify the NetSuite request page size.

Wms hostname

Specify the ShipHawk WMS hostname. Example: https://aws-stage-suite-wm.shiphawk.com/<merchant_name>/test/swmAPI.php

(general)

Expand packages for pre-packing
RM #10842, old behavior - FALSE, new behavior - TRUE

Use actual rate node for FedEx

No / Yes
[DEPRECATED] RM #7180, old behavior - FALSE, new behavior – TRUE

Use unified OrderLineItem finder (temporary setting)
[DEPRECATED] RM #10534, old behavior - FALSE, new behavior – TRUE

Get ship_date from Rate (temporary setting)
[DEPRECATED] RM #10700, old behavior - FALSE, new behavior – TRUE

Should pack kit components when PS is generated from Integration and has LPN

Correct assigning SLI to PS based on RF-Smart packing (temporary setting)

Ability to reuse SSCC code for package if package was deleted/added after print Carton Label (temporary setting)
fix for POLYWOOD, #11269

Should use new Amazon SP-API instead of MWS
Enable only for new clients

Use warehouse address as an origin address for getting rates when warehouse_code passed

Do not assign Warehouse address attributes for Order line items

Use TariffSelector to assign shipment tariff

Use new data for “third party freight charges bill to” section in the BOL
RM #12864, old behavior - FALSE, new behavior – TRUE

(general)

Packing enabled
Enable usage of basic packing (for instance: add items without dims into one box)

Smart packing
Enable ability to use Packing Algo (Smart Packing). The only way Packing Algo works is if all items have dimensions and box sizes that are accurate.

This setting enables the Smart Packing™ feature. ShipHawk displays the suggested box or pallet composition on the Proposed Shipment screen for each shipment order. This setting is required to begin using the Smart Packing™ feature.

Allow box telescoping – When this setting is enabled, Smart Packing will attempt to pack any oversized items with multiples of the same packing material to create a new custom packing material to pack the item. This process is called telescoping. The new telescoped box is still subject to the parcel weight limit of 150 lbs and any relevant dimension restrictions.

Allow boxes to be cut down – allow the Smart Packing™ algorithm to suggest creating cut down boxes. A cut down box is made by cutting along the seams of a box and folding the resulting flaps down to make a smaller carton. This suggestion is given when the smallest available box is still too large along one dimension. This setting is optional and must not be enabled for businesses that are unfamiliar with or not set up for cutting down boxes.

Avoid creation of custom box
Avoid creation of custom boxes by packing algorithm

Include material wrappers
Allow packing algorithm to add material wrappers (Bubble Wrap, Shrink Wrap)

Pallet edge offset

Minimum distance from item to edge of pallet; can be positive or negative. Default: 2

This is the amount of space we will leave around the edge of a pallet. Default is set to "2" which means that we will leave 2" inches of space around the entire pallet. This is the amount of space we will leave around the edge of a pallet. Default is set to "2" which means that we will leave 2" inches of space around the entire pallet. Example: 48x48x4 pallet with a 2" offset leaves 44x44x4 of packing space.

Max regular box aspect ratio

Default: 10.0

The maximum length-to-width ratio for a regular box.

Max spike box aspect ratio

Default: 40.0

A spike box is a box whose length-to-width ratio resembles a javelin or “spike.” Example: long tubes.

Min spike box aspect ratio

Default: 5.0

Spike item aspect ratio

Default: 10.0

Spike item min length

Default: 24.0

Smart packing simplified after

Number of items after which Smart packing will switch to a faster mode (when items rotated as LWH, and LWH only)

Example: 500

Palletize when weight exceeds

Palletize when weight (lbs) of items to be packaged exceeds the specified value.

Default: 70

Palletize when dimensional weight exceeds

Palletize when dimensional weight (lbs) of items to be packaged exceeds the specified value.

Default: 150

Palletize when package count exceeds

When algorithm produces more than the specified number of boxes, the app forces using palletized version and skips package version.

Disable packing alg qty

Sets the maximum number of items that can be fed to the packing algorithm. If exceeded, then all items are put into single package with accurate weight. (If undefined, uses the global default.)

Emergency response phone number

The phone number to call for HAZMAT emergency response services.

Emergency contact name

The name of who to contact in the event of a HAZMAT emergency.

Emergency contact phone number

The phone number of who to contact in the event of a HAZMAT emergency.

(general)

Show test features

Address validation strategy

Select from the following:

• Disabled - address validation is not turned on the for the account

• Manual - allow users to click a button on the UI to validate the address. Listed under the destination address field on the order.

• Auto - performs an address validation when the order is imported into ShipHawk. Users that look at the order will be presented with a pop saying the address is not correct, or could be adjusted, and will allow them to make changes.

• Auto-correction - upon order import into ShipHawk, the address will be validated and auto corrected for any errors it may have.

Enable international address validation
Address validation strategy must be ‘manual’ or upper

Automatically correct destination address location type for rate requests

Smarty streets ignore po box type [DEPRECATED] – use Smarty Streets for address validation.

Auto detect po box addresses

Daily shipments limit

(fill in)

Lock billing details

Use braintree kount protection

AFS Logistics

Select checkbox to disable this third-party logistics provider.

Amazon Merchant

Select checkbox to disable this third-party logistics provider.

Amazon Vendor Central

Select checkbox to disable this third-party logistics provider.

BlueGrace

Select checkbox to disable this third-party logistics provider.

C.H. Robinson

Select checkbox to disable this third-party logistics provider.

Echo

Select checkbox to disable this third-party logistics provider.

EDI Express

Select checkbox to disable this third-party logistics provider.

Essential Hub

Select checkbox to disable this third-party logistics provider.

GlobalTranz

Select checkbox to disable this third-party logistics provider.

Keystone Dedicated Logistics

Select checkbox to disable this third-party logistics provider.

Priority1

Select checkbox to disable this third-party logistics provider.

QuadExpress

Select checkbox to disable this third-party logistics provider.

ReTrans

Select checkbox to disable this third-party logistics provider.

Test Provider 7239

Select checkbox to disable this third-party logistics provider.

TSG

Select checkbox to disable this third-party logistics provider.

TSI

Select checkbox to disable this third-party logistics provider.

Unshippers

Select checkbox to disable this third-party logistics provider.

WorldwideExpress

Select checkbox to disable this third-party logistics provider.

Disabled carrier types

List of the carrier types, with a checkbox for each to select whether they are disabled for this account:

Truckload

Blanket Wrap

Courier

Small Parcel

LTL

Intermodal

Auto

Local Delivery

Home Delivery

Final Mile

Custom Carrier

Third-Party Fulfillment

Disabled carriers

List of the many carriers, with a checkbox for each to specify whether they are disabled for this account.

Deny cred for carriers

List of the many carriers, with checkbox for each to specify whether to deny credentials.

Allow creds for carrier types

List of carrier types, with checkbox for each:

Third-Party Fulfillment

Small Parcel

Home Delivery

LTL

Allow creds for tpls

List of the many third-party logistics companies, with checkbox for each.

Allow crm tariffs carriers

List of carriers, with a checkbox for each for allowing CRM tariffs.

Available packing types

List of available packing types, with a checkbox for each:

• parcel

• unpacked

• pallet

• box

• crate [NOT OFTEN USED]

Default packing type

Select from the following:

• parcel

• unpacked

• pallet

• box

• crate [NOT OFTEN USED]

Allow Pallet and Carton labels

Select checkbox to allow pallet and carton labels.

Allow Workstations

Select checkbox to allow workstations.

Workstations in ShipHawk are a pre-configured set of permissions and features that creates a streamlined ShipHawk interface to fulfill orders faster with fewer processing errors. ShipHawk workstation workflows are meant to be used with corresponding physical workstations in a warehouse, which are locations where warehouse associates perform picking, packing, sorting, and/or shipping. The ShipHawk workstation is a virtual counterpart to complement and enhance your physical workstation.

Optimize performance for large orders

Select checkbox to optimize performance for large orders.

Allow async booking

Select checkbox to allow asynchronous booking.

Allow async saving

Select checkbox to allow asynchronous saving.

Enabled smart packing page

Select checkbox to enable the smart packing page.

Enabled commodities page

Select checkbox to enable the commodities page.

Enabled shipments page

Select checkbox to enable the shipments page.

Enabled quotes page

Select checkbox to enable the quotes page.

Enabled order settings page

Select checkbox to enable the order settings page.

Enabled package preset settings page

Select checkbox to enable the package preset settings page.

Enabled pick tickets page

Select checkbox to enable the pick tickets page.

Enabled address book page

Select checkbox to enable the address book page.

Enabled rules page

Select checkbox to enable the rules page.

Ready-to-ship Mode enabled

Select checkbox to enable ready-to-ship mode.

Webhooks available

Select checkbox to make the webhooks available.

Developer api available

Select checkbox to make the API available.

Customer tracking available

Select checkbox to make customer tracking available.

Show transaction reports

Select checkbox to show transaction reports.

Enabled user profile page

Select checkbox to enable user profile page.

Allow manual orders

Select checkbox to allow manual orders.

Allow order import csv

Select checkbox to allow importing orders from a .csv file.

Allow manual shipments

Select checkbox to allow manual shipments.

Allow shipments import csv

Select checkbox to allow importing shipments from a .csv file.

Weekly performance report enabled

Select checkbox to enable the weekly performance report.

Weekly performance email enabled

Select checkbox to enable a weekly performance email.

Orders enabled

Select checkbox to enable Orders report.

Shipments enabled

Select checkbox to enable Shipments report.

Rate optimization savings enabled

Select checkbox to enable rate optimization savings report.

Top shippers enabled

Select checkbox to enable top shippers report.

On-time deliveries enabled

Select checkbox to enable on-time deliveries report.

Order/Shipment processing averages enabled

Select checkbox to enable Order/Shipment processing averages report.

Most utilized carrier service enabled

Select checkbox to enable most utilized carrier service report.

Smart pack count enabled

Select checkbox to enable smart pack count report.

Did you know? enabled

Select checkbox to enable ‘Did you know?’ report.

Primary carrier

From dropdown, select the primary carrier (for example, FedEx).

Allow to add to carrier credentials

Select checkbox to allow adding to carrier credentials.

Allow to change shipment bill to

Select checkbox to allow changing the shipment ‘bill to’ information.

Shipments label printing settings available

Select checkbox to make available the shipments label printing settings.

Allow third party billing for labels

Select checkbox to allow third party billing or labels.

Allow third party billing for duties and tax

Select checkbox to allow third party billing for duties and tax.

Allow braintree card connection

Select checkbox to allow Braintree card connection.

Show split order option

Select checkbox to show the split order option.

Show combine order option

Select checkbox to show the combine order option.

Show filters on carriers page

Select checkbox to show filters on the Carriers page.

Show sequence numbers on items verification

Select checkbox to show sequence numbers on items verification.

Enable Prev/Next links on Order page

Select checkbox to enable Prev/Next links on the Order page.

Saved views enabled

Select checkbox to enable the Saved Views feature on the Orders and Shipments pages.

Show auto print settings

Select checkbox to show the Auto Print settings.

(Integration list)

List of the many integrations to allow, with a checkbox for each.

If integration is allowed (true), it will be available in shiphawk.com/app/integrations.

Filter By Plan

Filter By Type

Filter By Status

White list of integration filters, with a checkbox for each.