One of the fundamental configuration settings related to Products in ShipHawk is the Item Type. Item Type defines how each Item is packed by the Packing algorithm.
Starting with the 2023.1.0 release, ShipHawk has introduced a new Item Type structure to simplify the selection of Item Type yet provide more flexibility in defining how an item can be packed.
IMPORTANT: The Item Type feature introduced in 2023.1.0 and described in this document is NOT backwards compatible with Item Types in previous versions.
Existing ShipHawk accounts will NOT be automatically converted to the new Item Types. Please contact ShipHawk for information on migrating your account.
Additionally, some packing settings for seldom used legacy item types are NOT currently supported with the new Item Types. These settings will be added in future releases. These include settings related to Unpacked > Clothing and other types that support options such as rolling and folding when used with Smart Packing.