You can integrate NetSuite with ShipHawk with either the ShipHawk TMS Suite App or the ShipHawk’s NetSuite bundle is Bundle, a Hybrid SuiteApp that provides web services integration between NetSuite and ShipHawk. Our SuiteApp communicates with NetSuite to perform the following tasks
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The ShipHawk TMS SuiteApp now replaces ShipHawk’s NetSuite Bundle (Hybrid SuiteApp). ShipHawk will continue to support its NetSuite Bundle for existing customers, but as of the 2025.1.0 release, new ShipHawk TMS customers must install the ShipHawk TMS SuiteApp instead. For more information on installing the ShipHawk TMS SuiteApp, see ShipHawk TMS SuiteApp Installation Guide. |
The NetSuite - ShipHawk integration includes the following:
Imports item data from NetSuite, which ShipHawk treats as Product SKUs.
Imports item fulfillment records from NetSuite, which ShipHawk treats as Orders
Creates or updates item fulfillment records in NetSuite when Orders are fulfilled in ShipHawk. Your organization can access this shipment data to accrue shipping costs, adjust customer billing, make financial decisions and generate ASNs (Advanced Ship Notices) directly or using a 3rd-party solution.
It is recommended ShipHawk recommends that you choose to sync your item fulfillments in NetSuite as Orders in ShipHawk by default. This ensures you will only fulfill the items that are in inventory and ready to be shipped. Though it is not recommended, your organization can also opt to sync sales orders in NetSuite as Orders in ShipHawk. Contact your ShipHawk Account Manager to determine the best setup method for fulfilling your orders through ShipHawk.
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It is important to note there are count limits to the number of line items that can be synced from NetSuite to ShipHawk at a time. These limits are independent of any ShipHawk setting that has been configured in NetSuite.
After item fulfillment or sales order is saved in NetSuite, a sync with ShipHawk is initiated. Though the limits depend on how your bundle integration is configured, the worst-case limits are as follows:
Default mode: 300 line items
Sync Sales Orders as Orders mode: 600 line items for Sales Orders and Item Fulfillments
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