The ShipHawk TMSS API provides a simple way to integrate our shipping intelligence into your existing systems. You can call the API from your online shopping cart, customer relationship management system, ERP, or order management system.
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Overview
WIth ShipHawk’s With the ShipHawk TMS API, your development team has the building blocks necessary to access ShipHawk’s unique packing and shipping data. It works like a set of instructions on how to make requests to ShipHawk TMS for data and the kinds of responses that are returned; letting your system know what to send to ShipHawk and it gets it gets back from ShipHawk TMS.
ShipHawk’s API gives you control over a process that has long been risky and uncertain. The API is the gateway to our entire platform, which includes fully landed rates, booking, automatic dispatch, status tracking, and shipping document generation. The API supports standalone use cases such as parcel label printing, as well as more powerful functions to enable shipping process automation from rating to delivery, and beyond. Access endpoints that enable rating, booking, dispatch, tracking, and reconciliation to automate both eCommerce workflows as well as more traditional offline sales channels.
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With the ShipHawk API, you can take the features and benefits of ShipHawk and integrate them within your own system. If you are not yet a ShipHawk customer, to learn more about ShipHawk and the ShipHawk API, see: https://shiphawk.com/shipping-api/ .
ShipHawk API Documentation
ShipHawk Shipping Platform offers comprehensive API documentation, located here:
https://docs.shiphawk.com/For the ShipHawk WMS API, please contact your ShipHawk TMS account manager.
ShipHawk TMS Webhooks
ShipHawk TMS supports webhooks; for more information, see Does ShipHawk Support Webhooks?
To set up webhooks, see Setting New Webhook in ShipHawk .
How long can it take to set up an integration?
Typically, an experienced development team can set up an integration in a few days (under one week). More complicated systems may require up to two weeks.
What is the setup process like?
Typically, the process includes four steps:
Item Mapping – mapping your items to ShipHawk TMS, so ShipHawk knows how to package them.
Getting Rates – identify where you want rates implemented in your system. Note that it’s best to store the item mapping in your database to avoid making two ShipHawk API calls when getting rates: this improves performance, reducing the time it takes to get a rate. Remove as much item entry as possible.
Booking Shipments – when you are ready to send shipments to ShipHawk TMS, we help you with getting labels and BOLs.
Tracking – subscribe to our tracking webhooks to seamlessly receive updates from ShipHawk TMS.
What is the typical response time?
Typically, rates are returned in under 2 seconds. It can take up to 5 seconds, depending on the carrier. Accessing many carriers at once can slow the process down. Brokers can take 7 to 10 seconds.
How do I get an API key?
You can get an API key from the ShipHawk user interface’s Developer API settings screen. See Developer API (Settings Screen) .
How do I find out the status of ShipHawk APIs?
You can see a live view of ShipHawk TMS status at: https://status.shiphawk.com
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