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NEW as of the ShipHawk TMS 2025.1.0 release. Not yet generally available; please For a high-level overview, see Full-truckload (FTL) Shipping. Please contact your account manager if you are interested in this capability. |
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While shippers work within the Order Details page and related pop-up windows to communicate with carriers, the carrier contacts receive a notification email that directs them to a purpose-built ShipHawk portal for further communication with the shipper. The shipper and carrier each have their own ShipHawk-based workflow for communicating with each other about a shipment. Additionally, admin users also have a workflow for identifying the carriers ('email carriers') that the shipper can contact.
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