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  1. Go to https://www.pbshippingmerchant.pitneybowes.com/home?developerID=52572665 .

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  2. Click the Sign Up button. A sign-up form appears.

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  3. Complete the form and click the Continue button. A multi-factor authentication option appears.

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  4. Click the Continue button. A confirmation screen appears.

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  5. Click the Submit button to create your USPS account. A screen appears describing the next steps. 

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  6. Go to the email you used to set up the account. You will see an email from no-reply@pb.com

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  7. Click the Sign In Now link to verify your email address. The login screen appears.

  8. Log into your Pitney Bowes account. 

  9. Click the Start Setup button.

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  10. Click on the carrier USPS and click Continue to proceed.

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  11. Choose the payment method that works best for you. Pitney Bowes offers flexible lines of credit, credit card or ACH payment.

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  12. Set up your meter.  USPS requires upfront payment, just like buying stamps for envelopes.

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  13. Click Use our calculator to set up an automated refill that works with the pace of your shipping operation so you are never left unfunded when your team is trying to ship.

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  14. Click Apply Amounts to save your settings.

  15.  Click Continue to complete your setup. 

  16. Once complete, obtain your Merchant ID from your Pitney Bowes Account Information by clicking on Account Information in the top right corner of your site.

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Congrats! You are ready to set up your USPS Pitney Bowes account in ShipHawk! 

How to add your USPS Pitney Bowes carrier account

  1. From the ShipHawk dashboard, click on the Settings icon > Carriers in the upper right corner. The Carrier Integrations screen appears.

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  2. Click on the USPS PItney Bowes tile. The Add Your Account screen appears.

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  3. Complete the fields to connect your USPS Pitney Bowes account:

    Enter your USPS Pitney Bowes Merchant ID in the shipper_id field.  

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    Enter your USPS Pitney Bowes Merchant ID in the shipper_id field.  
    the USPS rate plan SPHK_SRP_CECM in the rate_plan field.
    Note: if you had an account prior to signing up with ShipHawk, ask your Pitney Bowes representative for your rate plan.  

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    Click the is_usps_parcel_select option if your organization uses the USPS Parcel Select service.

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    Click the is_usps_media_mail option if your organization uses the USPS Media Mail service.

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    Click the is_usps_library_mail option if your organization uses the USPS Library Mail service.

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    Enter your carrier ID 898642 105113 in the carrier_id field.

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    Enter the developer ID 52572665 in the developer_id field.

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  4. Leave This is a Test Account setting unchecked.  This is a production account setting.

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  5. Click the Submit button to finish.