ShipHawk TMS provides a powerful rules engine to facilitate automated shipping and rating decisions for your organization. A rules engine is a software system that executes one or more commands in a sequence based on conditions set by the user. Once configured, rules eliminate the need for decision-making by warehouse associates and streamlines item fulfillment.
The ShipHawk TMS rules engine is actually a combination of two separate rules engines: the rating rules engine and the shipping policy rules engine.
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Rules allow users to customize rating and shipping services in the ShipHawk platform. The user is responsible for validating all rules to verify that the desired Rates and Shipping Services are applied. |
Rating Rules
The rating rules engine enacts rules that determine the rate that you see when rating a proposed shipment. This primarily concerns the rates that are shown to end-customers with in-cart rating. These rules only influence what rates are seen and concern factors such as carrier, service, method, or masked version of these factors. Using rating rules, you can control what prices you charge customers of your organization.
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