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This release includes new functionality to allow merchants to rate from multiple locations in Shopify, supporting Shopify’s Multi-Origin Shipping, so that you can fulfill orders from multiple locations or warehouses, which can significantly improve rating accuracy for multi warehouse and dropship use cases. -warehouse and drop-shipping scenarios.
To enable the multi-origin rating process, you will need to associate a virtual location in Shopify with all items, in addition to the actual locations associated with them. (By virtual location, we mean not an actual physical location but an abstract location, defined in Shopify.) ShipHawk will use this virtual location to process multi-origin rating and shipping, while also using the actual locations of items.
The configuration process is as follows:
In Shopify, create a virtual location (for more information on Shopify locations, see https://help.shopify.com/en/manual/fulfillment/setup/locations ) and assign it to all products (all products should also have one or more actual locations). Note the virtual location ID for this new location, as you will need to enter that as part of the ShipHawk configuration for your Shopify account.
If you are tracking availability in Shopify (see https://help.shopify.com/en/manual/products/inventory/getting-started-with-inventory/set-up-inventory-tracking ), you need to set the maximum possible value for the new location for the product, for instance, 9999.
In Shopify, note all the physical locations you are using. You will need to define warehouses in ShipHawk that correspond to these physical locations.
In ShipHawk TMS, choose ⚙️ Settings > Warehouses, and create warehouses, one for each physical location in Shopify, giving the warehouse ID in ShipHawk the same ID as the physical location ID in Shopify.
In ShipHawk TMS, to enable multi-origin rating with Shopify, choose ⚙️ Settings > Integrations, and click on the Shopify panel.
In the panel, select Enable Multi-Origin Rating, and enter the Virtual Location ID:
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Finally, click Update.
Now, when you have an order that includes two items in different physical locations, when you get rates from ShipHawk, the shipping rates for each item will be based on the locations of each item. You can then select from any of the multiple carrier rates for each item.
Teach Mode (Phase 1)
This release introduces Teach Mode, a Smart Packing™ enhancement that allows skilled packers to save packing rules that can be applied to future orders.
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