This article explains how to deploy a Mask Carrier and Service rule to your external systems.
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Mask Carrier and Service
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Mask Carrier and Service allows you to display rates in an external system like Shopify that hide the specific carrier and service returned in ShipHawk. To Mask your Carrier and Service you will need to create a rating rule.
With the Mask Carrier and Service rating rule, you can either use ShipHawk default service masking, or you can define custom service level names, carrier mapping, and number of service levels.
The custom Mask Carrier and Service enables you to display your unique text and map only the specific carrier services based on your preferences.
This article covers the following topics:
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Default Mask and Carrier Service Rating Rule
The default Mask Carrier and Service rule action returns the lowest shipping cost based on four predefined service levels, including Standard Ground, Standard Three-Day, Standard Two-Day, and Standard Next Day, that are mapped to all carrier services.
This rule action will group all available carrier rates into 4 distinct transit time groups and return the cheapest carrier service for each transit time to any external rating output (i.e. an integration like Shopify). Buyers will not be able to see exactly which carrier or service is returned. The 4 groups are the following.
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An example of how this appears in the buyer’s shopping cart is shown below.
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How to Create a Mask Carrier and Service Rule
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To create a rule to Mask Carrier and Service:
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If you want your Mask Carrier and Service rating rule to only apply to NetSuite, set your Rule Criteria to Rate source “contains” net_suite.
Custom Mask Carrier and Service Rating Rule
The custom Mask Carrier and Service enables you to display your unique text and map only the specific carrier services based on your preferences.
When defining a rule action, click +Add Service:
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You can now specify the custom Service Description Mask, Service Details, and Map to Carrier Service or Standard SH Service:
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NOTE: SH = ShipHawk.
For example, to offer delivery of your product by “Tomorrow”, define the following, which directs ShipHawk to use FedEx Priority Overnight:
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