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  1. Log into your ShipHawk account. The ShipHawk dashboard appears.

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  2. Click on the Settings icon on the right side of the top menu bar. New menu items appear.

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  3. Select the Warehouses link. The Warehouses screen appears.

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  4. In the top right of the Warehouses screen, click the + New button. 

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    The New Warehouse pane appears on the right side of the screen.

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  5. Complete the screen.

    Enter a unique code into the Warehouse Code field.

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    Enter a name for the warehouse into the Name field.

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    Enter your company’s name into the Company Name field.

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    Enter the warehouse’s address into the Address Line 1 and Address Line 2 fields.

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    Enter the warehouse’s city, state, and zip code into the City, State, and Zip fields, respectively.

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    Enter a phone number for the warehouse into the Phone field.

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    Enter an email for the warehouse in the Email field.

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    Choose whether the warehouse location is a residential or commercial address from the Location Type drop-down field.

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    Repeat this procedure for each warehouse you wish to add to ShipHawk.

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  1. Navigate to the warehouse you want to add an alternate return address for and select the Alternate Return Address tab.

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  2. Complete the screen.
    Enter name for the alternate return address into the Name field.

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    Enter the company’s name into the Company Name field.

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    Enter the alternate return address into the Address Line 1 and Address Line 2 fields.

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    Enter the alternate return address’s city, state and zip code into the City, State, and Zip fields, respectively.

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    Enter a phone number for the alternate return address location into the Phone field.

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    Enter an email for the alternate return address location in the Email field.

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    Choose whether the alternate return address location is a residential or commercial address from the Location Type drop-down field.

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    Repeat this procedure for each Alternate Return Address you wish to add to a ShipHawk Warehouse.

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  1. Select an existing warehouse. The warehouse details appear on the right side of the screen.

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  2. Click on the Carriers tab. The Carriers tab appears.

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  3. Click the + Add New Warehouse Carrier button. New menu items appear.

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  4. From the drop-down select either Small Parcel or LTL and choose the carrier you wish to add.

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    An Add Your Account screen appears.

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    Enter your account credentials. Each carrier account’s Add Your Account screen differs based on their required fields.

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