In January 2025, ShipHawk made available the ShipHawk TMS SuiteApp.

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1. From your NetSuite dashboard, click Setup > User/Roles > Manage Users.
   

   

   The Manage Users screen is displayed.
   

   

    

2. Select any user whose role is currently Administrator. The Employee screen populates.
   

   

    

3. Navigate to the Access tab and click Edit.
   

   

    

4. From the Roles dropdown field, select ShipHawk Shipping Web Services and click Add.

   1. ShipHawk Shipping Web Services should be displayed as a new role under the Roles table of the Access tab.

      

5. Click the Save button to finish.

Creating Access Tokens

Access tokens allow ShipHawk to interact with your NetSuite account programmatically. In this step, you will create the access tokens used to grant ShipHawk access.

To create an access token

1. From the NetSuite dashboard, select Setup > Users/Roles > Access Tokens > New.
   You will be redirected to the Access Token screen.
   

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2. Complete the screen by entering the following information:

   1. In the Application Name field, choose ShipHawk Integration.

   2. In the User field, choose the proxy user you set up in the previous procedure.

   3. In the Role field, select ShipHawk Shipping Web Services. 

   4. After  you complete each field, the Token Name field automatically populates with a new token name. Click Save, but DO NOT EXIT THE SCREEN. A confirmation screen will populate.

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3. Copy both the Token ID and the Token Secret in the Token Name field to a protected document or location outside of NetSuite. You will need to access this document later.
   

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Configuring ShipHawk Settings in NetSuite

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