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Table of Contents
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Pre-Installation

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Syncing Item Fulfillments to ShipHawk

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  1. From your NetSuite top menu, select Setup > Company > Enable Features.

    The Enable Features screen is displayed.

    Image RemovedImage Added

  2. Click the SuiteCloud tab to access these options. New options populate below:

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  3. Under the Manage Authentication section, enable the Token-Based Authentication setting.

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    ShipHawk now can interact with NetSuite’s security using token-based authentication.

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Installation

To install the ShipHawk TMS SuiteApp:

  1. Navigate to the SuiteApps Marketplace. In NetSuite, you can either:

    1. access it from the SuiteApps menu

      image-20250114-211755.png

    2. access it from the Customization > SuiteCloud Development > SuiteApp Marketplace menu

      image-20250114-212544.png


  2. Navigate to the ShipHawk SuiteApp, and click on the ShipHawk tile (not the ShipHawk WMS for NetSuite tile):

    image-20250114-213323.png


  3. Click Install:

    image-20250114-214931.png


  4. Next, confirm you want to proceed by clicking Install:

    image-20250114-215040.png


  5. Click to Accept the terms of service:

    image-20250114-215125.png


  6. If you experience any issues, check the logs by choosing Customization > SuiteCloud Development > Deployment Audit Trail, and review any log messages.

    image-20250114-215347.png

    image-20250114-215943.png


  7. Once the installation is complete, you can find in Installed SuiteApps, by choosing Customization > SuiteCloud Development > Installed SuiteApp List:

    image-20250114-220313.png


    image-20250114-220501.png


  8. Now the installation of the ShipHawk SuiteApp is complete.

Configuring the ShipHawk TMS SuiteApp

See SuiteApp Administration and Configuration Guide for NetSuite

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Upgrading

To upgrade the ShipHawk TMS SuiteApp:

  1. Navigate to the SuiteApps Marketplace. In NetSuite, you can either:

    1. access it from the SuiteApps menu

      image-20250114-211755.png

    2. access it from the Customization > SuiteCloud Development > SuiteApp Marketplace menu

      image-20250114-212544.png

  2. Navigate to the ShipHawk SuiteApp, and click on the ShipHawk tile (not the ShipHawk WMS for NetSuite tile):

    image-20250114-213323.png

  3. Click Upgrade:

    image-20250207-161117.png

  4. Select the most recent version and click Yes:

    image-20250207-161212.png

  5. Click to Accept the terms of service:

    image-20250114-215125.png

  6. If you experience any issues, check the logs by choosing Customization > SuiteCloud Development > Deployment Audit Trail, and review any log messages.

    image-20250114-215347.png

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  1. Now the upgrade of the ShipHawk SuiteApp is complete.

Further Configuration

See SuiteApp Administration and Configuration Guide for NetSuite