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As of the ShipHawk TMS 2025.1.0 release, new ShipHawk customers integrating with NetSuite must install the ShipHawk TMS SuiteApp rather than the NetSuite Bundle. ShipHawk will continue to support the NetSuite Bundle for existing customers, who should continue to use it. (Note that you cannot use both the ShipHawk TMS SuiteApp and the NetSuite Bundle at the same time.)

Table of Contents
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Installing the ShipHawk TMS SuiteApp

  1. Navigate to the SuiteApps Marketplace. In NetSuite, you can either:

    1. access it from the SuiteApps menu

      image-20250114-211755.png

    2. access it from the Customization > SuiteCloud Development > SuiteApp Marketplace menu

      image-20250114-212544.png


  2. Navigate to the ShipHawk SuiteApp, and click on the ShipHawk tile (not the ShipHawk WMS for NetSuite tile):

    image-20250114-213323.png


  3. Click Install:

    image-20250114-214931.png


  4. Next, confirm you want to proceed by clicking Install:

    image-20250114-215040.png


  5. Click to Accept the terms of service:

    image-20250114-215125.png


  6. If you experience any issues, check the logs by choosing Customization > SuiteCloud Development > Deployment Audit Trail, and review any log messages.

    image-20250114-215347.png

    image-20250114-215943.png


  7. Once the installation is complete, you can find in Installed SuiteApps, by choosing Customization > SuiteCloud Development > Installed SuiteApp List:

    image-20250114-220313.png


    image-20250114-220501.png


  8. Now the installation of the ShipHawk SuiteApp is complete.

Upgrading the ShipHawk TMS SuiteApp

  1. Navigate to the SuiteApps Marketplace. In NetSuite, you can either:

    1. access it from the SuiteApps menu

      image-20250114-211755.pngImage Added

    2. access it from the Customization > SuiteCloud Development > SuiteApp Marketplace menu

      image-20250114-212544.pngImage Added

  2. Navigate to the ShipHawk SuiteApp, and click on the ShipHawk tile (not the ShipHawk WMS for NetSuite tile):

    image-20250114-213323.pngImage Added

  3. Click Upgrade:

    image-20250207-161117.pngImage Added

  4. Select the most recent version and click Yes:

    image-20250207-161212.pngImage Added

  5. Click to Accept the terms of service:

...

  1. If you experience any issues, check the logs by choosing Customization > SuiteCloud Development > Deployment Audit Trail, and review any log messages.

...

image-20250114-215943.pngImage Added

  1. Once the installation is complete, you can find in Installed SuiteApps, by choosing Customization > SuiteCloud Development > Installed SuiteApp List:

...

image-20250114-220501.pngImage Added

  1. Now the upgrade of the ShipHawk SuiteApp is complete.