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Once the item is verified, ShipHawk WMS will direct the operator to pick a specific quantity of that item to a specific tote/container. The tote/container ID or the shelf alias may be scanned to verify the pick.
Note
NOTE: If a “case pack” (number of units in a case or carton) is defined for the item being picked (see Item Master Setup section), and the option to enable Full Case Picking is set (see Configuration Setup section), and the unit quantity to be picked is greater than the case pack quantity defined, ShipHawk WMS will instruct the operator to pick full cases of the item, rather than the unit quantity. An option to automatically create and assign, or scan, an SSCC-18 container ID is also available for each full case picked. Any residual quantity (not a multiple or a full case), will be redirected to another pick to an overpack container.
If, for some reason, the entire quantity is not available, the operator may select the Short Pick option and enter the quantity actually available (see cycle count section for consequences of this action). This will trigger ShipHawk WMS to redirect the tote(s) affected by this short pick to a Resolve Short pick area upon completion of the pick tour.
Note
NOTE: ShipHawk WMS does not redirect a picker to find new inventory in case of a short pick; rather the affected tote is directed to a special exception area where operators skilled in reconciliation will use specific ShipHawk WMS features to retrieve appropriate inventory from other bins to remedy the shortage. If no inventory is available to satisfy the shortage, the order can be held for future receipt (creating a crossdock demand that will alert receiving when the inventory arrives) or shorted and shipped as is, upon approval.
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