...
Real time status of all outbound activity is visible using the ShipHawk WMS Order Status Summary page (also accessible via the Administration menu) as show below. This page displays order-based status, from picking, through packing and shipping.
...
Orders Picked Per Hour
The Operator Performance Dashboard can display a metric for Orders Picked Per Hour:
...
This metric displays the hours of picking for each operator per day. The metric is based on the ‘hours of picking’ and the ‘number of picks per day’ for a given operator.
Important: The ‘hours of picking’ is calculated from the ‘timestamp of the last pick of the day’ minus the ‘timestamp of the first pick of the day' for a given operator. The metric’s ‘Orders Picked Per Hour’ for an operator is then the ‘number of picks per day’ divided by the ‘hours of picking’. Keep in mind this metric assumes the operator has only been doing picking during the ‘hours of picking’ on a given day. If the operator was also doing tasks other than picking on a given day (before the ‘timestamp of the last pick of the day’ takes place), the Orders Picked Per Hour in the metric could appear lower than the operator's actual picking pace per hour.