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On the ShipHawk TMS user interface, from the menu bar, select Products > Scan Items.
Next, you select a dimensioner from a drop-down list of the ones that have been registered, and then you can proceed to scan items with it.
From the drop-down, select a registered device:
(If you want to double-check the device’s serial code on the ShipHawk Dimensioner device itself, to make sure you have the registered device: select the gear icon ⚙️ and then select About. On the About screen, scoll down to Device Info section’s Serial field.)
NOTE: If you have PrintNode, the selection will include the Read weight from Scales option.
Select this option if you are measuring dimensions and also the weight:Next, select the ShipHawk Dimensioner device from the Select a registered device dropdown:
Click Next.
The screen for scanning now displays:
Note that the Item # column, the screen keeps a count of the number of the items you’re scanning during this session.
Using the ShipHawk Dimensioner, scan the SKU and then the dimensions of an item.
Scan SKU. Aim device directly from the the front, and press yellow button on side of device:
Scan item dimensions from above, with device’s cameras on its back, and press large yellow button on the device’s screen:
Upload the scan result by press the yellow upload button:The page now shows the results of the scan.
The status icons initially show to indicate the data has not yet been synced with ShipHawk and your ERP.
Note that you can edit the data if you wish to round it up or adjust it further.
The status icons now show to indicate the data change :Click SYNC to sync the items with ShipHawk and your ERP.
A green checkmark indicates the sync is completed:
See the following video for an example of the scanning process:Continue scanning the SKUs and then the dimensions of each item at hand using the ShipHawk Dimensioner.
Keep in mind if you leave the page and discontinue the session, you can continue scanning SKUs later by going to Products > Scan Items.
Scanning Dimensions at Packing Time in ShipHawk TMS
If enabled for your account, you can also use the ShipHawk Dimensioner right when you are packing an order, working from the Order Details page.
On Order Details, in the left navigation area, from Dimensioner device, select the device serial code of the ShipHawk Dimensioner you will use:
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Next, scan a package (or handling unit), and click the dimensions icon to have the dimensions you’ve scanned upload for the package (or handling unit):
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If you have the ShipHawk Dimensioner but don’t see the Dimensioner device drop-down and dimensions icon on the user interface, contact your ShipHawk account manager to enable the Show on shipment package form option.